Reviews
Brownsville Toyota has great customer service. All of...
Brownsville Toyota has great customer service. All of the staff was friendly and helpful. This is my new goto Toyota dealership. I will definitely go there from now on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're super happy to know of your positive experience. Thank you for choosing Brownsville Toyota as your go-to Toyota dealer! We look forward to having you here again.
The service personal Abigail was excellent with service...
The service personal Abigail was excellent with service plus quick on solving an issue I had with parts and I left happy too, thank you 😀
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Brownsville Toyota, Luna! We will be sure to thank Abigail for providing you with excellent service. We look forward to working with you again!
Went in for an oil change and the service technician was...
Went in for an oil change and the service technician was very helpful in guiding me to my best options I also got the car wash. Overall very happy with the service with Luis Machado
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to see you had such a positive experience at Brownsville Toyota. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Juan Castillo excellent and Carolina too.I visited three...
Juan Castillo excellent and Carolina too. I visited three time , Once I leave because too long waiting. The last time I was ready for get my Rav4
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. Reviews like yours help us to continually improve.
Excellent service, Mr. Machado, is very friendly and...
Excellent service, Mr. Machado, is very friendly and polite, with excellent attitude. When I come back again, I will ask him to attend me. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, Delfina! We are pleased to see that Luis treated you with courteousness and professionalism. looks forward to working with you again.
I was very happy with the professionalism and the...
I was very happy with the professionalism and the technician answered every question I had to my satisfaction. I will be a return customer for as long as I own my Toyota
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to see, Oscar! We are happy to learn that Brownsville Toyota exceeded your expectations. Your business is appreciated and we look forward to working with you again.
Fabián Cantú provided excellent service, my car was...
Fabián Cantú provided excellent service, my car was serviced in a timely manner. I received shuttle service to and from my home, and the facility was very clean and safe distancing was in place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are pleased that Fabian's service and the Brownsville Toyota facility made a memorable impression on you. You're welcome back to Brownsville Toyota at any time.
Wait time was too long... had to wait for more than 3...
Wait time was too long... had to wait for more than 3 hours. That had never happened. It was a simple service of an oil change.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for bringing this to my attention. I take your feedback seriously and would like to speak with you about your recent service experience. Please contact me with your preferred contact information. Thank you. Best, Luis Galvan General Manager 956-295-3299 lgalvan@brownsvilletoyota.com Brownsville Toyota
Always impressed with their customer service. I love how...
Always impressed with their customer service. I love how the gentleman stayed in touch and communicated with me for start to finish. Thank you Joe Figueroa
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alma, thank you for the great review with Joe! We'll be sure to give him your thanks. We hope you consider us again!
They have a Great customer service, we have not...
They have a Great customer service, we have not experienced any problems. Every time we have gone everything has been great! thank you for your support!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thanks for the five-star review! We truly appreciate your business and hope you have a wonderful day.