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Automax Tampa Bay

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Test drive at your own risk!

Test drive straight to a real mechanic. Don't bother talking to the salesman except to haggle down the price cuz they lie straight to your face. Cars kill more ppl than guns but these guys only care about that sale. These cars are not checked for safety, just good detailing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car broke before I received the tag and title.

Would not recommend. The car I bought broke before I received the tag and title. Called and spoke to a woman about the situation and she acted concerned and said she’d call be back but never did. I had to go in personally and get my title from them and they charged me $80. In my opinion stay far away very shady!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

I always dread walking into a dealership. This place was a breath of fresh air. Nobody was too pushy on anything and everyone we worked with was genuinely nice and down to earth. I feel it is a very honest company and I'm referring them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Employees great but management not so great

The staff overall is very pleasant, however the manager Carrie Kennedy is very rude. In my opinion the person in charge should be the most professional person working at a business. I had issues that I ran into because of financial hardships and she was extremely nasty towards me on more than 1 occasion. I had even witnessed her being rude to a couple of her employees before which is extremely unprofessional, especially in front of customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

UPDATE Spoke with an AMAZING woman named Audrey who definitely aided the situation and informed us on all the things we need to do! THANK YOU AUDREY!!!!! You need a raise

GOT A GREAT CAR AT A GREAT PRICE!! THANKS AUTOMAX

KELLY IS GREAT!!! GOT A GREAT CAR AT A GREAT PRICE!! THANKS AUTOMAX AND THANKS KELLY FOR GETTING IT DONE!! NOW OFF TO THE RACES

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you for the great service, great customer se

Thank you for the great service, great customer service and rapid approval! Steve was informative and answered all our questions. Highly recommended coming here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you for the great service

Thank you for the great service, great customer service and rapid approval! Steve was informative and answered all our questions. Highly recommended coming here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience i've ever had at a car dealership

Best experience i've ever had at a car dealership. Julio made sure i was happy and got the car i was looking for with affordable prices. They work with you to make sure you leave with a smile on your face. I honestly couldn't be happier with any other dealership. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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never been so excited to buy a car from a dealer l

first off i would like to say superb job for my sell associate julio rivera!!! i never been so excited to buy a car from a dealer like automax. the service is so great that they made me feel like family instead of a customer. i would be referring you guys at automax to every one i know. thank you guys. i love my new car. it rides like a champ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I live an Orlando

I live an Orlando and my car stop running. Didn't know what my options were until I called Automax Tampa Bay. They made Buying a car was easy and hassle free! Thank you Jonathan Shannon for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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