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2018 consumer dealer award
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2018 consumer dealer award

Reviews

(329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Awesome Ford from DealerRater.

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Good place

Very fast and checked out everything that needed to be checked out. They explained what they found that needed to be repaired in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very reliable and thorough vehicle service care

It is wonderful to look forward to our care at Awesome Ford. It takes the stress of off servicing our Ford automobile, and we know we are in good hands. Thank you Awesome Ford. Yes you are certainly AWESOME> We had are regular checkup and we had a new battery installed. It was really nice to know that we were right in our feeling that the battery needed help and we were glad it showed up on your tests. Saves us a great deal of hassle on the road. thanks again for your services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

A very good experience buying my new truck. Craig Anderson was professional, fair, and easy to work with. Will definitely be back to buy another vehicle at Awesome Ford and Craig Anderson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

Trevor Johnson is amazing! We'd recommend him to anyone looking for a vehicle; he's intelligent, works hard and makes the process easy. We got a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Efficient

Very satisfied with the efficiency and excellent job getting my truck oil change. They told me how long it would take and were prompt getting it done on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Whooohoo! 2017 Escape

(Sales)Eddie rocks! (Finance)Brian is always wonderful!! I chose awesome Ford as my sister just purchased an Escape there, now we are twinning. This was a easy pleasant buying experience. I highly recommend these guys. They made car buying pleasant and fun, or was it me? Haha, choose these guys ? you'll not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Christine. We're glad to have Eddie and Brian on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Chris Hardesty - General Manager - chrishardesty@i-5cars.com

Oil Change

always top notch service. Your service writers Jeb and LLoyd are awesome, always make me feel welcome and they are so kind and polite. Very knowledgeable also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good Customer Service, Low Pressure Environment

We have spent several months looking for a new truck. In the past, we have been to dealerships where the salespeople do anything to make the sale. It is always high pressure, and we have often left leaving feeling rushed through and pressured to buy something that we weren't happy with. We worked with Bill at Awesome Ford. He was very knowledgable about the truck that we were looking at. He helped us to find the best deal possible, and then took the time to show us how to use all the options that we weren't familiar with. The environment was very low stress, and we left feeling like the Staff at Awesome Ford cared about us and our experience there. We were provided good customer service at all levels, and would definitely return for future purchases as well as recommend Awesome Ford to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The names says it all

I started my search on line and then drove down to the dealership on a weekend. I dewalt with Joe, Brad, and Had started with Rod via the net. Brad went hunting through all their lots, Joe worked on pricing and terms.They went digging for a vehicle that matched my need and budget (which was quite modest). I am pleased with car, the price, and the payment terms. I am very pleased with the staff. It is worth the drive !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AAWESOME!!!

Really appreciated the service I received. The dealer not only remembered me (thanks, Kentucky Ed) but informed us that we were using a more expensive grade of oil than necessary-saving us about $20 each oil change...PLUS by bringing our car to Awesome Ford we received a free car wash! You are still living up to your name!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.