LaFontaine Volvo Cars of Farmington Hills Hours
At LaFontaine Volvo Cars of Farmington Hills, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Volvo vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Volvo S60, V60, XC60, XC70 or XC90 of your dreams in your driveway, on your terms.
"LaFontaine The Family Deal; It's Not Just What You GET, It's How You FEEL."
Heating, Cooling Diagnosis
Fuel Injector Service
Read reviews that mention:
Seamless transaction and made a difficult financing situation simple. Great facility, sales staff, business manager and plenty of inventory whether new... or pre-owned vehicles Thank you!
Kai, we really appreciate your positive review! We are glad we could provide you with a seamless buying experience. Please let us know if there is any...thing else we can do for you; we are more than happy to help!
I had a perfect experience, from setting up the appointment with Frank Dwyer, he communicated often. The porter Josh was great exchanging a loaner vehicle... to my work. Service was done on time and my XC40 was returned washed and I am very happy.
Hi Rob, thank you for taking the time to leave a review for us at LaFontaine Volvo Cars of Farmington Hills. We're happy we could meet your expectatio...ns! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I bring my Volvo in to laFountain for maintenance and repairs...I am always impressed with the customer service...right now I gave a 2 on the quality of... facilities because of the renovations....can't wait until the renovations are finished..I know it will be beautiful
Lori, thank you for choosing LaFontaine Volvo Cars of Farmington Hills! We truly value you as our customer and appreciate that you've taken the time t...o share your experience with us. The LaFontaine Family Deal; it's not just what you get, it's how you feel.
Everyone is always helpful easy to deal with in the service department. They go out of their way to make sure I understand what was repaired on my vehicle... and explain the repairs in plain English.
I would strongly discourage anyone from doing business with LaFontaine Volvo of Farmington Hills. We worked with Ted Kress, salesman, and Chris Chambers,... the used car sales manager, to come to an agreement on purchasing a used car. We called on a Saturday morning at 10:30am, were assured that the car was still available and accepted their price on an Infinity G37 which we had recently test driven. We clearly communicated our agreement to purchase it and immediately went to our bank, had a cashier’s check cut for the total price of the vehicle and then headed up I-75 to pick up the car, a two hour drive as we live south of Toledo. Half way there, we received a call telling us that they were had just sold the car that Chris Chambers had sold us two hours earlier. I thought he was kidding at first as it was incredible that any business, especially a Volvo dealership, would do that to a customer. However, this is apparently common practice at this dealership as evidenced by reviews I’ve since read. In hindsight, we may well have dodged a bullet as customer reviews also included comments about extremely poor customer service after the sale, particularly with used cars, and shoddy “reconditioning work” which was Mr. Chambers’ main sales pitch.
The work performed was professional and met my expectations. I would definitely use this dealership again. I will probably buy more Volvo vechiles as... a result.
I have dealt with Dwyer and Sons Volvo (now LaFontaine) since 1997. They are HANDS DOWN, the best car dealer/service center that I have EVER encountered.... I had a Volvo dealer within one mile of my house and I CHOOSE to drive 40 miles to give my business to Frank and his team.
My salesperson, Kyle Wusenich, was just fantastic. He was extremely knowledgeable and attentive. Quickly responding to my inquires and extremely sensitive... during the negotiating process. Kim Harbaugh, New Car Sales Manager, couldn't have been nicer to me or more professional. Can't say enough about the wonderful service I received from both of these individuals.
Tom was A very friendly and efficient sales person was easy to work with and took time with me I Would recommend him and the dealer to friends and family
I felt unimportant don’t ant to go there again and the dealer was pushy I believe knowing the truck wasn’t a good buy
Melissa, I am sorry to hear your experience was less then satisfactory. At LaFontaine we strive to exceed each customers expectations through persona...lizing the automotive experience. I would love the opportunity to hear more on what took place on your experience that made it less then satisfactory. If you could please e-mail me the best way and time to reach you, I would appreciate it! Warm regards, Barbara Dominick Corporate Experience Manager firstname.lastname@example.org