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Capital Auto Clinic

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)
Sales hours: 9:00am to 6:30pm
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Sales
Monday 9:00am–6:30pm
Tuesday 9:00am–6:30pm
Wednesday 9:00am–6:30pm
Thursday 9:00am–6:30pm
Friday 9:00am–6:30pm
Saturday 9:00am–4:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service!!

Amazing and smooth used car buying experience! Wayne, Tim and Eric provided the best customer service! I would recommend buying vehicles from them! Great job guys!

Great customer service!!

Amazing and smooth used car buying experience! Wayne, Tim and Eric provided the best customer service! I would recommend buying vehicles from them! Great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Above and Beyond

We had a mechanical problem with our car purchase from Capital. When I called and explained to Tim what our issue was, he without hesitation told us to bring in the car. Tim told us that he didn't want to have any of his vehicles to have a problem, and he and Eric truly felt bad that there was any issue at all. They immediately went to work and the mechanic (Brandon) stayed late and came in early to make sure that our problem was rectified and done right. They stand by their word and are great people to work with.

Above and Beyond

We had a mechanical problem with our car purchase from Capital. When I called and explained to Tim what our issue was, he without hesitation told us to bring in the car. Tim told us that he didn't want to have any of his vehicles to have a problem, and he and Eric truly felt bad that there was any issue at all. They immediately went to work and the mechanic (Brandon) stayed late and came in early to make sure that our problem was rectified and done right. They stand by their word and are great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GREAT PLACE TO BUY A CAR

Spoke with Tim on the Phone, Erik sold us our car, and Wayne did a bit of service. All of them could not have been more friendly, helpful, and honest. They truly cared that we were happy and completely satisfied with our purchase. I grew up and live in a smaller community where honesty, trust, and a handshake are expected. In my 40 years of vehicle purchases, I have rarely been so pleased and confident in my experience with a car dealership. If you are looking to purchase a good used car at an affordable price, Capital Auto would be my recommendation.

GREAT PLACE TO BUY A CAR

Spoke with Tim on the Phone, Erik sold us our car, and Wayne did a bit of service. All of them could not have been more friendly, helpful, and honest. They truly cared that we were happy and completely satisfied with our purchase. I grew up and live in a smaller community where honesty, trust, and a handshake are expected. In my 40 years of vehicle purchases, I have rarely been so pleased and confident in my experience with a car dealership. If you are looking to purchase a good used car at an affordable price, Capital Auto would be my recommendation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Inquiry about a car and never heard back

I emailed from Cars.som about a car that was on the website and never heard back from anyone. I trued calling but never got an answer, browsed their website and the said car I was checking on was not on the website.?

Inquiry about a car and never heard back

I emailed from Cars.som about a car that was on the website and never heard back from anyone. I trued calling but never got an answer, browsed their website and the said car I was checking on was not on the website.?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Dan. Thank you for the feedback and we apologize for any lack of response on our part. It seems that the car you were interested in was sold, but remained on the Cars.com site for a few days as if it was still available. Sorry once again for the misunderstanding - we will do a better job of communicating in the future.

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Excellent Local Dealership

Very friendly and helpful group of people. Didn't pressure me to buy anything I didn't want to. Offered a free slice of pizza after I purchased my car. They were very congratulating and made my first car buying experience a good one. Will definitely check out their lot first next time I'm in the market for a vehicle. I was more than thrilled to give my business to a local dealership run by friendly people. I would suggest this dealership to anyone in the market for a fair priced and quality vehicle

Excellent Local Dealership

Very friendly and helpful group of people. Didn't pressure me to buy anything I didn't want to. Offered a free slice of pizza after I purchased my car. They were very congratulating and made my first car buying experience a good one. Will definitely check out their lot first next time I'm in the market for a vehicle. I was more than thrilled to give my business to a local dealership run by friendly people. I would suggest this dealership to anyone in the market for a fair priced and quality vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Two Thumbs Up!!

I was referred to Capital Auto Clinic by friends who had a great experience here. This place is a LOT different than other used car lots in my experience. I noticed that the prices were marked lower than the actual retail value - and that was with warranty. Great people here as well. Thank you Steve and Marcia for referring me. 2 thumbs up!

Two Thumbs Up!!

I was referred to Capital Auto Clinic by friends who had a great experience here. This place is a LOT different than other used car lots in my experience. I noticed that the prices were marked lower than the actual retail value - and that was with warranty. Great people here as well. Thank you Steve and Marcia for referring me. 2 thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Capital Auto Clinic - Madison

First time here. The customer service was excellent. If your looking for an affordable car, this is a great place to come. Tim, Wayne, and Kevin are great people. I love my new car! Thank you.

Capital Auto Clinic - Madison

First time here. The customer service was excellent. If your looking for an affordable car, this is a great place to come. Tim, Wayne, and Kevin are great people. I love my new car! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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