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Parkside Kia

(1,672 reviews)
Visit Parkside Kia
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (844) 268-7722 (844) 268-7722
Used (844) 327-5979 (844) 327-5979
Service (865) 329-6613 (865) 329-6613

Reviews

(1,672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parkside Kia from DealerRater.

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Elijah our salesman was helpful efficient and

Elijah our salesman was helpful efficient and knowledgeable.. Process went as smoothly as could be expected. We are most happy with the outcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, James, for your wonderful review! We at Parkside Kia are thrilled to hear that our salesman made your experience helpful, efficient, and knowledgeable. It’s great to know the process went smoothly for you, and we truly appreciate your feedback. We look forward to seeing you again! Sincerely, The Parkside Kia Team

Josh Write was so good to work with.

Josh Write was so good to work with. I drove 2 hours to the dealership and he had everything ready for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe Montgomery was very professional and help us a lot.

Joe Montgomery was very professional and help us a lot. My son is very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our salesman was awesome and the dealership is also.

Our salesman was awesome and the dealership is also. Great people to do business with!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Kathy! We truly appreciate your kind words about our team at Parkside Kia. We're delighted to hear that you had such a positive experience with our salesman and the dealership. We look forward to assisting you again in the future! Sincerely, The Parkside Kia Team

WARNING!

WARNING!!! DO NOT SHOP HERE!!! I just purchased a new Kia K5 (mid May 2025) at Parkside Kia in Knoxville and when I got home I saw that the sales manager had intentionally ripped me off $1,000 above what I agreed upon with the final handshake with him. The sales manager there (Curtis) actually changed the one to a two on my final offer of $31,000 out the door but he didn't allow me to see his acceptance of the final deal sheet until after I had already signed the closing papers, he simply came over to me and said "I'm not going to lose your business over $300 am I?" I said "no" and shook his hand, agreeing verbally to $31,300 out the door. They charged me $1,000 more than that in the closing papers. I should have caught it, but to my defense I trusted them to get it right and I was having so many numbers thrown at me in the closing that I didn't catch it. When I got home, I saw it clearly. When I came back to talk to the head manager of the dealership to make it right, I saw that the sales manager had actually forged my signature on a deal sheet that I had never seen to make it look like the $32,300 was where we were going with the negotiating. I know for 1,000% certainty that I NEVER signed anything $32K or above. I had thoroughly explained to the sales rep that Kia Chattanooga had the same car and I could save almost $2,000 by driving an hour down there to get that one. They tricked me into thinking I was getting the car for just a little above Chattanooga's price by fraudulently changing the one in $31,000 that I wrote with my own hand writing to a 2... after the handshake was given. The 2 did not even look anything like the two that I draw all the time, my twos have a curl at the bottom and a curve at the top, that one looked like a Z, and I showed them proof of that with 2's I had written in the past on check copies, and when I zoomed in on a photo on my iphone of the final agreement I signed that they changed, anyone can tell that the 1 was manipulated into a 2 because the top and bottom lines that make the 2 were double thick compared to the one that I had drawn. The general manager did nothing for me to fix this, he even accused me of "buyer's remorse" which couldn't be further from the truth. I just don't like having $1,000 stolen from me. DO NOT SHOP HERE AT Parkside Kia. They are THIEVES.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Cody was a great sales person.

Cody was a great sales person. It was a really great experience. Very pleased with everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joshua Wright was amazing.

Joshua Wright was amazing. I was in a tough situation and his genuine and calm demeanor made me feel at ease. He was very welcoming and really listened to what I needed. He then delivered more out of the deal than I expected. He did not have to put the customer first and most salespeople don’t. Thanks Joshua and Parkside Kia I really appreciate the way that you conduct business. I feel like I left with a win.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a good experience working with Elijah to get my new

Had a good experience working with Elijah to get my new Sorento. He even came in on his day off to finalize the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had the pleasure of working with Seth to get a great

I had the pleasure of working with Seth to get a great deal on a new Kia k5 he was able to get down to the price that was right for me and was all around amazing to work with! I would 100% recommend him to anyone looking for a Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe Montgomery was very professional and provided

Joe Montgomery was very professional and provided excellent service toward helping with the decision to go with the K4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.