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Parkside Kia

(1,843 reviews)
Visit Parkside Kia
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 19 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (844) 268-7722 (844) 268-7722
Used (844) 327-5979 (844) 327-5979
Service (865) 329-6613 (865) 329-6613

Inventory

See all 393 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2015.
The only logical explanation for our continued success is that we have some of the BEST customers in the world. It is an honor and a privilege to serve the hard-working residents of Knoxville to make sure they are completely satisfied in all aspects of our business. Our customers are the foundation of our business-without them we cease to exist. Therefore our main focus is treating our customers with care and respect and doing everything within our power to ensure that they are satisfied and happy. Just come in and give us a try-we will never let you down because we are committed to complete customer satisfaction
The Car of Your Dreams at the Price you can Afford!!

Service center

Phone number (865) 329-6613

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,843 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parkside Kia from DealerRater.

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Absolutely wonderful dealership with friendly staff, honest service, great communication, and an exceptional car-buying experience.

Absolutely wonderful dealership with friendly staff, honest service, great communication, and an exceptional car-buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Very nice place to go. Had a lot of help on looking at all the vehicles I was interested in. Thanks for all the help.

Very nice place to go. Had a lot of help on looking at all the vehicles I was interested in. Thanks for all the help.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for your kind words, Cheyenne! We’re thrilled to hear that you had a positive experience at Parkside Kia and received the help you needed while exploring our vehicles. Your feedback is appreciated, and we hope to see you again soon! Sincerely, The Parkside Kia Team

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Very respectable. I was very happy with the outcome of his service. Thanks for all the help.

Very respectable. I was very happy with the outcome of his service. Thanks for all the help.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you, Mattea! We’re thrilled to hear that you were happy with the outcome of our service at Parkside Kia. Your kind words are appreciated, and we look forward to assisting you again in the future! Sincerely, The Parkside Kia Team

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Justin Siler was the best. He explained everything and made a good sales man. Thanks for all your help. If I ever need another one you will be the one I come to.

Justin Siler was the best. He explained everything and made a good sales man. Thanks for all your help. If I ever need another one you will be the one I come to.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your review! We’re happy to hear that Justin provided you with excellent service and made your experience enjoyable. At Parkside Kia, we strive to ensure our customers feel well-supported, and we’re glad to know you felt that way. Looking forward to assisting you again in the future! Sincerely, The Parkside Kia Team

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Five stars aren’t enough for the service team at Parkside KIA, especially Adam! My vehicle had been in the shop since May 21st waiting on a backordered wiring harness. The long wait was completely out of their control due to parts availability, but Adam kept me updated and took great care of me the entire time. During the harness installation, a minor cosmetic issue occurred with my vehicle. What truly defines a great service center is how they handle a hiccup, and Parkside KIA was incredible. They took full accountability, fixed the damage quickly, and were remarkably polite, friendly, and professional about the whole situation. My vehicle is now back, everything is completely corrected, and it looks 100% amazing! Adam gave 110% effort throughout this entire process—he is a top-tier service advisor, an absolute delight to work with, and a master at customer care. I couldn't be happier with the final result!

Five stars aren’t enough for the service team at Parkside KIA, especially Adam! My vehicle had been in the shop since May 21st waiting on a backordered wiring harness. The long wait was completely out of their control due to parts availability, but Adam kept me updated and took great care of me the entire time. During the harness installation, a minor cosmetic issue occurred with my vehicle. What truly defines a great service center is how they handle a hiccup, and Parkside KIA was incredible. They took full accountability, fixed the damage quickly, and were remarkably polite, friendly, and professional about the whole situation. My vehicle is now back, everything is completely corrected, and it looks 100% amazing! Adam gave 110% effort throughout this entire process—he is a top-tier service advisor, an absolute delight to work with, and a master at customer care. I couldn't be happier with the final result!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your glowing review, Larry! We truly appreciate your kind words about our service team and especially Adam. It’s great to hear that he kept you updated and took such good care of you during the wait for your backordered wiring harness. We’re glad that the minor issue was handled swiftly and professionally, ensuring your vehicle looks amazing. Your satisfaction is our top priority at Parkside Kia, and we’re thrilled to know you’re happy with the outcome. Looking forward to seeing you again! Sincerely, The Parkside Kia Team

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Very friendly and helpful didn't understand something about the contract called back and they were so nice and helpful.

Very friendly and helpful didn't understand something about the contract called back and they were so nice and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you found our team at Parkside Kia to be friendly and helpful. It's always our goal to ensure our customers have a great experience, and we're glad we could assist you with your contract questions. Your feedback is appreciated, and we look forward to seeing you again soon! Sincerely, The Parkside Kia Team

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Great people very helpful would recommend them very highly if they don't have what you want they will try to find it for you

Great people very helpful would recommend them very highly if they don't have what you want they will try to find it for you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you for all your help.

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We recently bought 2 cars from Parkside. It was a great experience. We really appreciated Kevin Brown who worked with us--no high pressure tacts, just an honest and straightforward experience. I would definitely recommend Kevin and Parkside to anyone looking to buy a car.

We recently bought 2 cars from Parkside. It was a great experience. We really appreciated Kevin Brown who worked with us--no high pressure tacts, just an honest and straightforward experience. I would definitely recommend Kevin and Parkside to anyone looking to buy a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Michelle! We're thrilled to hear that you had a great experience at Parkside Kia and that Kevin was able to assist you with your car purchases. Your recommendation means a lot to us and we look forward to seeing you again in the future. Enjoy your new cars! Sincerely, The Parkside Kia Team

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Great car buying experience! This team is incredible! Our salesperson Daiden took care of us and made sure everything was in order. Everyone we met here were exceptional. Highly recommended!

Great car buying experience! This team is incredible! Our salesperson Daiden took care of us and made sure everything was in order. Everyone we met here were exceptional. Highly recommended!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Kevin! We’re thrilled to hear that you had a great car buying experience with us at Parkside Kia. It’s fantastic to know that Daiden and our team provided exceptional service. We truly appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Parkside Kia Team

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It was a pleasant experience I already knew what I wanted and frank made it very easy.

It was a pleasant experience I already knew what I wanted and frank made it very easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Travis! We’re thrilled to hear that you had a pleasant experience at Parkside Kia and that Frank was able to assist you in finding exactly what you wanted. We appreciate your feedback and hope to see you again soon! Sincerely, The Parkside Kia Team

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