[{"id":594225,"firstName":"Kristeena","lastName":"Rutledge","titleText":"Service Advisor","emailTxt":"krutledge@parksidekia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/f5f795248f3c.jpg","drDealerId":35871,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1470009600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":603155,"firstName":"Steven","lastName":"Abshire","titleText":"Senior Sales Associate","shortBioText":"Army EOD veteran, Steven is our product knowledge expert in all things Kia. He has mastered the no pressure process giving customers a quality experience that does not take all day to complete! 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Manager","emailTxt":"bquach@parksidekia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/2eb90cf4475f.jpg","drDealerId":35871,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"1262304000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":610498,"firstName":"Brandon","lastName":"Jordan","titleText":"Sales Associate","emailTxt":"bjordan@sales.parksidekia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/c943b4ae49fd.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":594226,"firstName":"Tracie","lastName":"Russell","titleText":"Service Advisor","emailTxt":"trussell@parksidekia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/6db6a039a4fa.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":293169,"personPtyId":33961371,"firstName":"Justin","lastName":"Garza","titleText":"Sales Manager","emailTxt":"jgarza@parksidekia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/f1294cd38f5d.jpg","drDealerId":35871,"dealerEmpStartDtUtc":"1441065600","industryStartDtUtc":"1204329600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":590907,"firstName":"Jeremy","lastName":"Guider","titleText":"Sales Consultant","emailTxt":"jguider@sales.parksidekia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/1248036af840.jpg","drDealerId":35871,"dealerEmpStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":594227,"firstName":"Matt","lastName":"Cohen","titleText":"Service Manager","emailTxt":"mcohen@parksidekia.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/713190309d03.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":592985,"firstName":"Ben","lastName":"Burton","titleText":"General Manager","emailTxt":"bburton@parksidekia.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/9fa10fd91d0d.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":623380,"firstName":"Mike","lastName":"Terry","titleText":"Sales Consultant","emailTxt":"cterry@sales.parksidekia.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/6d35912c3aac.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":623392,"firstName":"Amber","lastName":"Smith","titleText":"Digital Sales Assistant","emailTxt":"asmith@sales.parksidekia.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":632702,"firstName":"Allison","lastName":"Montgomery","titleText":"Sales Associate","shortBioText":"","emailTxt":"amontgomery@sales.parksidekia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/9241f082f276.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":632704,"firstName":"Ernest","lastName":"Wood","titleText":"Sales Associate","emailTxt":"ewood@sales.parksidkia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/a0b903638262.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":629417,"firstName":"Josh","lastName":"Welch","titleText":"Sales Consultant","emailTxt":"jwelch@sales.parksidekia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/7f4d982fe954.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":623379,"firstName":"Nick","lastName":"Wicker","titleText":"Sales Consultant","emailTxt":"nwicker@sales.parksidekia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/1c042933eb78.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":632707,"firstName":"Sonya","lastName":"Edwards","titleText":"Sales Associate","emailTxt":"sedwards@sales.parksidekia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/35871/employees/d766bddb7187.jpg","drDealerId":35871,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Parkside Kia

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 6:00 PM

Parkside Kia Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2015

The only logical explanation for our continued success is that we have some of the BEST customers in the world. It is an

...

honor and a privilege to serve the hard-working residents of Knoxville to make sure they are completely satisfied in all aspects of our business. Our customers are the foundation of our business-without them, we cease to exist. Therefore, our main focus is treating our customers with care and respect and doing everything within our power to ensure that they are satisfied and happy. Just come in and give us a try-we will never let you down because we are committed to complete customer satisfaction

"The Car of Your Dreams at the Price you can Afford!!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Tire Rotation

$19.99

Oil, Filter Change

$34.95

Car Wash

Complimentary

Cabin Filter Replacement

$49.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1015 lifetime reviews. Includes reviews of Parkside Kia from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    February 18, 2020

    Be sure of what you sign; the perma shield was 1300$ no price was ever quoted to me and 6 oil changes, that I thought was part of CPO was actually 699$.... When I was in the finance office I signed a bunch of papers, after I got home I was looking through the paper work and there was 2 sheets in the packet that had a place for me to sign witch plainly states the cost of these services ( unsigned). Just be sure of what you sign.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the four-star review and feedback. We'll be sure to share it with our team. Please let us know if there is anything else we can do for y...ou.Ben BurtonGeneral Manager Parkside Kia (865) 531-4000 office


    Worked with:
    Brandon Jordan

    Sales Associate

    (4.9) 10 reviews

    Amber Smith

    Digital Sales Assistant

    NOT RATED

  • 5.0 out of 5
    February 9, 2020

    My wife & I had visited Parkside Kia to look at various models and colors we liked and received exceptional service on our 2 initial visits. We spoke... with Steven Abshire and Sonya and they were both very helpful as we did our initial car research. On this past Sat (Feb 8th) we visited the dealership again and worked with Brandon Jordan and Sonya. The entre experience was excellent from start to finish. The entire staff was courteous and the overall customer experience was very pleasant and they made the car buying experience very enjoyable. In addition to Brandon and Sonya we also dealt with Mike Wilson in the Finance department and he was very friendly and easy going as we completed the paperwork as the car was prepped for us to take home. Brandon was very helpful in reviewing the car features and helping to sync up our i-phones. Brandon even called our insurance company to get a current dated proof of insurance emailed over prior to us leaving the dealership. Thanks again to Parkside Kia, Brandon, Sonya and Mike for such an enjoyable car buying experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Emackle, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review.... We're thrilled to hear Brandon, Steven, Mike, and Sonya went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.Ben BurtonGeneral Manager Parkside Kia (865) 531-4000 office


    Worked with:
    Steven Abshire

    Senior Sales Associate

    (5.0) 29 reviews

    Brandon Jordan

    Sales Associate

    (4.9) 10 reviews

  • January 2, 2018

    My salesman Anthony Buendo was fantastic!! Very likeable and knowledgeable. One of the best car buying experiences I've ever had. I absolutely love the... car. A definite win-win for everyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, Thank you for the five-star review. We appreciate your feedback! Look forward to taking care of your auto needs in the future!

  • 5.0 out of 5
    February 8, 2020

    Contacted dealership and negotiated via internet. Drove over100 miles by- passing other dealerships -to pick up a new Kia. Dealing with Justin and Jeremy... was very low key, friendly, helpful and professional. Price was more than competitive. Jeremy even created a great personalized video of the car we were interested. (Could have nominated him for an Academy Oscar). Financing paper work was a breeze with Mike Wilson. Overall a quick delivery, car was fully prepped, and all questions thoroughly answered by Jeremy. Absolutely no reservation in recommending.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the recommendation and outstanding feedback about your experience. We're sure Justin, Jeremy, and Mike will appreciate your kind comments. ...Congratulations on your vehicle! Please have a wonderful day! Best, Ben BurtonGeneral Manager Parkside Kia (865) 531-4000 office


    Worked with:
    Justin Garza

    Sales Manager

    (4.8) 58 reviews

    Jeremy Guider

    Sales Consultant

    (4.8) 23 reviews

  • 5.0 out of 5
    February 5, 2020

    I was very pleased with the sales staff. My salesmen helped me by providing the information I needed to select my new vehicle. Then his manager gave me... a price that was difficult to pass up. Overall it was a pleasant experience and I will probably going back there for my next vehicle.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful review, Russ! We're glad to know that our team exceeded your expectations with their attention to detail. We look forward ...to working with you again.Ben BurtonGeneral Manager Parkside Kia (865) 531-4000 office


    Worked with:
    Justin Garza

    Sales Manager

    (4.8) 58 reviews

    Jeremy Guider

    Sales Consultant

    (4.8) 23 reviews

  • 5.0 out of 5
    February 4, 2020

    Kristeena made my morning visit really great! Almost everyone was friendly. I really have never had a bad experience since buying the car in 2016. ...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review! We are happy to know that you had a positive experience with Kristeena, and if there is anything else we can do for yo...u, please let us know. Best, Ben BurtonGeneral Manager Parkside Kia (865) 531-4000 office


    Worked with:
    Kristeena Rutledge

    Service Advisor

    (5.0) 49 reviews

  • 5.0 out of 5
    February 4, 2020

    Great help staying on top of my car's service schedule and the recalls that have been sent out by Kia. Appreciate their consideration of my time and amenities... available while I am waiting. Love my Telluride and the service from Parkside Kia.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Cindy, Thank you for taking the time to write a review! We¿¿¿re thrilled to hear you were pleased with the high level of customer service with Tracie ...& Kristeena. We appreciate the positive feedback, and We are looking forward to seeing you in the future!Best, Ben BurtonGeneral Manager Parkside Kia (865) 531-4000 office


    Worked with:
    Kristeena Rutledge

    Service Advisor

    (5.0) 49 reviews

    Tracie Russell

    Service Advisor

    (4.9) 42 reviews

  • 5.0 out of 5
    February 2, 2020

    Service was fast, everyone was very nice and informative on the work being done on my car. Would recommend to anyone. Great waiting area too!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We loo...k forward to your next visit!


    Worked with:
    Kristeena Rutledge

    Service Advisor

    (5.0) 49 reviews

  • 5.0 out of 5
    February 1, 2020

    Very courteous and friendly. Gave updates and explained all the services. Very hospitable also. Showed the facilities and explained all the amenities to... me. Good experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It was our pleasure to meet your needs and make you comfortable. Thank you for the opportunity. We will always make sure that you are completely satis...fied with your experience.Best regards,Ben BurtonGeneral Manager Parkside Kia (865) 531-4000 office


    Worked with:
    Jim Richards

    Service Advisor

    (4.9) 33 reviews

  • 5.0 out of 5
    January 31, 2020

    Great experience as always! Gave me a deal and got me going sooner than anticipated!!! Kristeena was fantastic and extremely easy to work with. Thanks!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for letting us know that you are happy with your experience regarding your work with Kristeena. Congratulations!Best regards,Ben BurtonGeneral ...Manager Parkside Kia (865) 531-4000 office


    Worked with:
    Kristeena Rutledge

    Service Advisor

    (5.0) 49 reviews

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