Parkside Kia

4.9
(1,208 reviews)
Visit Parkside Kia
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Service Sales
Monday 8:00am–6:00pm 9:00am–8:00pm
Tuesday 8:00am–6:00pm 9:00am–8:00pm
Wednesday 8:00am–6:00pm 9:00am–8:00pm
Thursday 8:00am–6:00pm 9:00am–8:00pm
Friday 8:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–5:00pm 9:00am–8:00pm
Sunday Closed Closed
New (844) 268-7722 (844) 268-7722
Used (844) 327-5979 (844) 327-5979
Service (865) 329-6613 (865) 329-6613

Inventory

See all 59 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2015.
The only logical explanation for our continued success is that we have some of the BEST customers in the world. It is an honor and a privilege to serve the hard-working residents of Knoxville to make sure they are completely satisfied in all aspects of our business. Our customers are the foundation of our business-without them we cease to exist. Therefore our main focus is treating our customers with care and respect and doing everything within our power to ensure that they are satisfied and happy. Just come in and give us a try-we will never let you down because we are committed to complete customer satisfaction
The Car of Your Dreams at the Price you can Afford!!

Service center

Phone number (865) 329-6613

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 13 employees View less employees

Reviews

4.9
(1,208 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Parkside Kia from DealerRater.

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5.0

Jeremy was great and helped make a stressful decision...

Jeremy was great and helped make a stressful decision much easier and smoother. I would recommend to anyone.

Dealer response

Hi Megan, It is wonderful to know that our team were great and helpful whilst working with you. At Parkside Kia we appreciate your recommendation and we look forward to working together in the future. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

5.0

I live 3 hrs away, Sonya made my buying experience...

I live 3 hrs away, Sonya made my buying experience flawless. She delivered the new Soul to me the same day. Sonya got to my home, explained all the kia Soul features as I have never owned one before. She was very knowledgeable on the Kia line of cars and suv's. The rebates, Sonya's sparkling personality and the Kia team and warranty at Parkside sold the vehicle for sure. The finance team asked what I wanted and the made it happen. I was amazed. I will buy from Soyna the next time I need a new vehicle I was not planning on buying that day. But they make it hard not to buy from them. Thank you

Dealer response

Congrats on your new Kia Soul, Tony! We are happy to know that you enjoyed working with our Sales Team. We are always here to assist you with your automotive needs here at Parkside Kia! Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

5.0

These guys were amazing we were in there a max of 3 hours...

These guys were amazing we were in there a max of 3 hours and drive away with our new car

Dealer response

Congratulations on your new car! We are delighted to see you were provided with a timely shopping experience. Thank you for sharing your review for Parkside Kia! Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

5.0

I leased a Kia 3 years ago and it was a smooth...

I leased a Kia 3 years ago and it was a smooth transition, very satisfied with the car and the lease. I turned in the vehicle today and was very happy with the deal and communication with the dealership staff.

Dealer response

Thank you for taking the time to share your smooth sales experience with Sonya! We hope you still love your Kia! We appreciate your positive feedback, and we are looking forward to working with you again at Parkside Kia. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

5.0

I LOVED my experience at Parkside Kia. Brandon, my...

I LOVED my experience at Parkside Kia. Brandon, my vehicle expert, could not have been more professional and helpful. We arrived with a particular Kia model in mind and Brandon helped us to understand what were our options between the various trim levels of the model. After working with Brandon, we feel that we now own a vehicle that gives us everything we want and nothing we don't. Cliff our sales manager worked with us to help us to arrange for a financing structure that worked within our means. I had just a little contact with Cliff to thank him for his efforts on the financial front because Brandon did so much for us in communicating our needs to Cliff. Finally, Mike W., our finance manager, helped us in just 10 minutes to complete our purchase by printing and reviewing our documents with us, helping us to sign, and we left his office thinking that we would be returning at some point in the future to pick up our new vehicle. We were surprised to learn that Brandon and the service team had the unplanned time to get our new Kia ready for us to take with us!!! However, I was not with a second driver, so Brandon and a colleague of his followed me home with our new Kia and a second car (so that they could return together to the dealership). I do not expect that this is a normal delivery schedule, but the Parkside Kia team saw an opportunity to go the extra mile and provide some "extra touches." Brandon and his team delivered far and away more service and kindness than I believe I have ever experienced from an auto dealership, or any service provider with which I have dealt. Thanks and congratulations to Parkside Kia for their wonderful team performance. It meant a lot to us!

Dealer response

Vince, thanks for the positive review! We can't tell you how nice it feels to hear that Brandon went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

5.0

I only wanted a 5 door hatchback in a bold color and they...

I only wanted a 5 door hatchback in a bold color and they went over and beyond to find what I was looking for. Great customer service.

Dealer response

Thank you for this excellent review! Congratulations on your hatchback! Don't hesitate to reach out to us when we can work with you down the road at Parkside Kia. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

5.0

Parkside Kia made my first time buying experience as...

Parkside Kia made my first time buying experience as effortless as possible. Sonya was extremely great and easy to work with. She worked diligently with me to ensure I was completely satisfied with their customer service and my new K5. Absolutely recommend Parkside for anyone in the market for a new car!

Dealer response

Hi, thank you for taking the time to write a positive review! We are glad to hear Sonya was able to help you find the perfect Kia K5 and was able to make your overall experience at our dealership effortless and easy. If you ever need help with your new Kia K5, feel free to give us a call at Parkside Kia. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

5.0

This was perhaps one of the most stress free buying...

This was perhaps one of the most stress free buying experiences! Sonya was pleasant to work with, and made sure I was comfortable the entire time.

Dealer response

Thank you for taking the time to share your stress-free sales experience with Sonya! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Parkside Kia. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

5.0

The whole experience was great from start to finish...

The whole experience was great from start to finish definitely recommend this dealership we had a pleasure working with Isaac Lee and Brandon Jordan ended up walking out was a 2021 Forte absolutely love the Carswell

Dealer response

Congratulations on your 2021 Kia Forte, Cathy. We're delighted to see every aspect of your experience went smoothly. Please do not hesitate to reach out if we can be of assistance again. Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

5.0

Car dealers and sales people intimidate me. No...

Car dealers and sales people intimidate me. No intimidation here. Sonya Edwards was the best sales person I have ever dealt with! I will recommend!

Dealer response

Thank you for choosing Parkside Kia! We are happy to know that you enjoyed a welcoming experience. Let us know if there is anything else we can help you with. We look forward to working with you again! Best, Ben Burton 865-531-4000 General Manager Parkside Kia - Knoxville, TN

Read all 1,208 reviews