Reviews
great
Robbie Christmas was very knowledgeable about all the cars on the lot..that along with her friendly attitude will keep me coming back when it's time to buy another car..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Giggidy Giggidy
Absolutely my best experience ever of my life in buying a car. Everyone worked for me, with total awesomness! I shall recommend all of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
An truly awesome trading experience!
In the past, trading cars has always been an experience that I personally would rather avoid. The experience that I had at Ted Russell Kia has totally changed my mind. Matt Warner and Gary Beeler were exceptionally great to work with. At no time did either of these two individuals make me feel any pressure to buy. They were very knowledgeable of the product and the financing. It was quick , it was smooth and they were very considerate of my time schedule. When the time comes for me to trade again, you can rest assured that it will be with Ted Russell Kia and hopefully with these two individuals again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing experience !!!!!
The salesman, Matt, was very knowledgeable and fun to work with. He knows how to make the process as smooth as possible. My experience exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience!
From the beginning when I applied online Matt was great, his partner Mark was who we met with when we got there, he was down to earth, knew what we were looking for and did his best to do that for us ! I would definitely recommend the guys at Ted Russell Kia. We never once felt pressured at all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience! Robbie Christmas was very professional
Our experience with Ted Russell KIA exceeded our expectations! Robbie was very knowledgeable and courteous. We were even called 2 days later after purchase with a lower finance rate! We had looked at other dealerships that same day and our experience with Robbie and your entire staff sealed the deal! We would and have recommended your dealership to family and friends. We also notice, while there, the repeat customers you have returning to purchase other Kia's from you. In our opinion, that speaks of your customer's satisifaction! Excellent all around experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales experience.
Excellent sales experience. I will be recessing ted Russell Kia to my friends and family. Matt was very knowledgable and patient while we made our decision and explained everything in detail. This is how car buying should be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent all around experience
Matt Warner was our sales person and I would highly recommend him to my family and friends who are looking for vehicles. He was patient and highly knowledgeable of the Kia brand. Thank you again for a fantastic buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
wonderful!
Very Curtious and didn't take me all day to get everything done. Wonderful experience! I would recommend this dealership to my family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful
We did not make an appointment to test drive on our first visit nor did we call Matt and tell him we were still interested and coming back on the second visit. He was busy with other clients on both visits and yet he did his upmost to accommodate us from finding other sales people to help us and even the General Sales Manager at one point. But he always stopped by during our visit and checked in to make we were well taken care of. I love that everyone of these people worked as a team and never once acted like it was - "not my job"!" Good leadership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car