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Good People, good work, on time, would use them again . I find all friendly and courteous making a pleasant experience. Have purchased 4 cars and will... again.
Came into Nissan Hudson with an upside down trade in , Scott Barrett greeted our family at the door with excellent customer service and throughout the... process he continued to provide us with anything we needed. He deflected any discouragement we had about qualifying to trade in for a new car and we walked out with a 2020 Nissan Altima. Thank you! Thank you! Thank you!!!!! Easy process highly recommend. West Ashley resident. 01/10/2020
I was scheduled for a 0745 oil change, for which I arrived on time. I opted for the complimentary car wash and was told it could be an 1 1/2 hours. After... 2 hours I went outside and found my car sitting in the parking lot. the service rep tells me the car keys just hit his desk. He also tells me I need new lower control arms. I will have another Mechanic look at the control arms, however, I highly suspect this is just an attempt at an up sale. I had my car at Hudson less than 5000 miles ago and had front breaks put on during my 60,000 mile service. There was no mention of control arms then and I highly suspect the rubber bushings have NOT gone bad in that short period, In addition there is no unusual front end noises that would be associated with worn out control arm bushings. When I walk up to my car to drive away there is tire dressing on. but as for a car wash there was a spot of road grim still on the hood which wiped off easily indicating to me the car was not washed at all. I don't appreciate the up sale attempt the slow service or the lack of follow through on the car wash.
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Our manager would really like to spe...ak with you more regarding this matter. Please reach out to us at (843) 571-2810 ext 3286. We look forward to hearing from you.
Mr. Shane Stokes and Mr. Leroy Dunn both provided great service during and after the sale. I will definitely visit them again for my next purchase.
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
Excellent experience. From the moment I walked in the door until I drove out with a new car. Everyone from Scott my salesman to the sales manager and... finance lady Christian were excellent. I hate buying a car. They made it way.
Hi Matt P, thank you so much for your positive comments about Hudson Nissan Of Charleston! Thanks again for taking the time to leave us this informati...on about your recent visit. Take care!
I received a call from a member of upper management about teh case and they agreed to make it right, we both made some concessions and in the end they... fixed the Issue, thank you to Hudson management.
We are so happy that we could correct the issues for you. We look forward to working with you again.
Wanted to give a shout out to Scott Barrett.Afew weeks ago ,I ran out of gas ,but fortunately was able to pull into this parking lot.I went inside to see... if anyone was able to help.Scott went out of his way to find a gas can and put some gas in my car to get me to a gas station.He could have said no,but I really appreciated this young man's help..
Martha D, we are glad we could help! We hope you have a great day!
Finance manager was horrible. Tried to get an additional $250 from me and thought I was too stupid to catch it. This was at the Savannah Hwy. location.... Beware
Kim, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve....
I just wanted to give a huge shout out to the service technician Kelly! He was so kind and compassionate. I had been waiting awhile for my car to be finished... service and feeling a little frustrated due to the long wait. Kelly came into the lounge to assist another guest. Then he saw me standing there and asked which car was mine. I pointed to mine on the lift. He quickly reassured me that he would get it finished and pulled out in 5 minutes. He made sure I was taken care of from that point on. It just blew my mind that he went out of his way and beyond to acknowledge me and my situation. I didn’t even have to ask. Please give this man a promotion!
Beth Trahan, thank you for your kind review; we are happy to pass along your comments to the team here at Hudson Nissan Of Charleston!
Couldn’t have asked for a better experience when purchasing a new vehicle. Drove down from Columbia to buy from here. They didn’t have the vehicle we... wanted on their lot, so they scoured the area for what we were looking for and were able to sell it to us for $2000 less than the dealership 5 minutes from our house.