Reviews
Horrible dealership!
Horrible dealership! We were working on placing a deposit on a vehicle when they decided to sell it under us to someone who offered more money than us. Yes, I understand dealerships have to make money, but that's xx! They don't care about their customers, they only care about that dollar. Will never get our business ever again.
Horrible dealership!
Horrible dealership! We were working on placing a deposit on a vehicle when they decided to sell it under us to someone who offered more money than us. Yes, I understand dealerships have to make money, but that's xx! They don't care about their customers, they only care about that dollar. Will never get our business ever again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re sorry to hear you had a frustrating experience and appreciate you taking the time to share your feedback. To clarify our policy; until a deposit is secured, a vehicle remains available for sale and can be purchased by any interested buyer. In many cases, our sales team may not even be aware that someone else is actively pursuing the same vehicle until it’s finalized. We understand how disappointing this situation must have been, and it’s never our intention to upset our customers. We truly value every opportunity to work with you and are sorry we couldn’t make it work this time. If there's ever anything we can do to assist you in the future, we’d be happy to help.
Over the years, I’ve bought many cars, but that was my
Over the years, I’ve bought many cars, but that was my best experience in dealing with a car dealership that I’ve ever had. Every employee was courteous, respectful, and very knowledgeable. Even though I purchased a preowned Audi Q5, they treated me like I was buying a Porsche 911.
Over the years, I’ve bought many cars, but that was my
Over the years, I’ve bought many cars, but that was my best experience in dealing with a car dealership that I’ve ever had. Every employee was courteous, respectful, and very knowledgeable. Even though I purchased a preowned Audi Q5, they treated me like I was buying a Porsche 911.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words. We're honored to hear that this was the best car-buying experience you've ever had. Whether it's a pre-owned Audi Q5 or a brand-new Porsche, every guest deserves exceptional service—and we're glad our team delivered just that. Your recognition means a lot to us, and we’ll be sure to share your feedback with the entire staff. Enjoy your Q5, and we hope to welcome you back in the future.
Awesome.
Awesome. Greeted by friendly employee who offered coffee, hot towel. Lucas was my service manager, Elliott was mechanic both were professional, friendly, knowledgeable.
Awesome.
Awesome. Greeted by friendly employee who offered coffee, hot towel. Lucas was my service manager, Elliott was mechanic both were professional, friendly, knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We're so glad to hear you had a positive experience from the moment you walked in. It’s wonderful to know that Lucas and Elliott took great care of you. We’ll be sure to pass along your kind words to both of them. Thanks again for choosing us, and we look forward to seeing you next time.
Very clean, waiting chairs not comfortable( I think I
Very clean, waiting chairs not comfortable( I think I should sit in one of the cars on the show floor instead. Interdepartment communication needs updating. I also have had at least 7 communications( texts, emails, calls) asking how was the service. One is enough.
Very clean, waiting chairs not comfortable( I think I
Very clean, waiting chairs not comfortable( I think I should sit in one of the cars on the show floor instead. Interdepartment communication needs updating. I also have had at least 7 communications( texts, emails, calls) asking how was the service. One is enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback. We’re glad you found the center clean, but we’re sorry to hear the waiting area and follow-up communication didn’t meet your expectations. Your comments about interdepartmental communication and outreach volume are noted—we’re actively working to improve in these areas. We truly appreciate you bringing this to our attention and hope to serve you better in the future.
Perfect communications and service every step of the way.
Perfect communications and service every step of the way. Luke was my service manager and he was great! Everyone was very friendly, courteous, professional and knowledgeable. I didn’t have to go to the dealership. They conveniently came to my house and picked up my car. I was brought a great loaner car which I didn’t need because my car was returned that afternoon all washed and in perfect condition. They sent me a video of my car evaluation and I could see the service area was spotlessly clean. I am a very happy customer. They will perform all my service work on my Porsche 911 in the future.
Perfect communications and service every step of the way.
Perfect communications and service every step of the way. Luke was my service manager and he was great! Everyone was very friendly, courteous, professional and knowledgeable. I didn’t have to go to the dealership. They conveniently came to my house and picked up my car. I was brought a great loaner car which I didn’t need because my car was returned that afternoon all washed and in perfect condition. They sent me a video of my car evaluation and I could see the service area was spotlessly clean. I am a very happy customer. They will perform all my service work on my Porsche 911 in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're so glad to hear that your service experience was seamless from start to finish. Luke and the rest of our team take great pride in delivering top-notch care, and it's great to know their efforts stood out. We're especially happy you appreciated the convenience of pickup and delivery, as well as the clean and transparent service process. It means a lot to earn your trust with your Porsche 911, and we look forward to taking care of it for many miles to come!
Helpful, friendly, caring.
Helpful, friendly, caring. Communication was great. Worked with me and was on top of issues!
Helpful, friendly, caring.
Helpful, friendly, caring. Communication was great. Worked with me and was on top of issues!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad you enjoyed your experience with our team. Thank you so much for taking the time to write us such a kind review. We look forward to your next visit.
Fair warning - they don't sell out of state.
Fair warning - they don't sell out of state. Eve. If willing to pay cash and pick up the car personally, they will turn down the sale.
Fair warning - they don't sell out of state.
Fair warning - they don't sell out of state. Eve. If willing to pay cash and pick up the car personally, they will turn down the sale.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. We understand your frustration and apologize for the inconvenience you experienced. Due to manufacturer regulations, certain vehicles are restricted from being sold outside of our state, even in cases of cash purchases and customer pickup. These guidelines are beyond our control, and we do our best to comply with all manufacturer policies. Our General Manager will be reaching out to you directly to further discuss your experience and see if there’s anything more we can do. We appreciate your interest and the opportunity to clarify.
Scott is a wonderful Porsche Ambassador at a great
Scott is a wonderful Porsche Ambassador at a great dealership. Porsche of Ocala is the best dealership I've experienced in over 60 years of buying cars.
Scott is a wonderful Porsche Ambassador at a great
Scott is a wonderful Porsche Ambassador at a great dealership. Porsche of Ocala is the best dealership I've experienced in over 60 years of buying cars.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and for sharing your experience! We're thrilled to hear that Scott and the team at Porsche of Ocala made such a lasting impression. It means a lot to us to know that, after over 60 years of car buying, you consider us the best. We truly appreciate your trust and look forward to welcoming you back anytime!
Very Professional staff, comfortable waiting area with
Very Professional staff, comfortable waiting area with very nice snacks and beverages . A lot of great new cars to look at!
Very Professional staff, comfortable waiting area with
Very Professional staff, comfortable waiting area with very nice snacks and beverages . A lot of great new cars to look at!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review. We're so glad you enjoyed the comfortable waiting area and the selection of snacks and beverages. It’s great to hear that you had a chance to check out our fantastic lineup of new cars. We appreciate your kind words and hope to welcome you back soon.
Scott Prince was amazing and made it such an easy and
Scott Prince was amazing and made it such an easy and enjoyable experience buying a car. Very highly recommend.
Scott Prince was amazing and made it such an easy and
Scott Prince was amazing and made it such an easy and enjoyable experience buying a car. Very highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words, we're thrilled to hear that Scott provided such excellent service during your car buying experience. We appreciate your recommendation and look forward to serving you again in the future.