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Jones Verde Valley

(216 reviews)
Visit Jones Verde Valley
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (866) 364-2891 (866) 364-2891
Used (866) 975-7270 (866) 975-7270
Service (866) 780-3053 (866) 780-3053

Reviews

(216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jones Verde Valley from DealerRater.

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Very comfortable dealership.

Very comfortable dealership. Everyone was calm, relaxed and friendly. Joe is very helpful and kind. Thank you for working with us .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Almost defeated, I expanded my search radius and found

Almost defeated, I expanded my search radius and found Jones Ford Verde Valley. The exact truck I was looking for, the one I was told by multiple dealers no longer existed, was displayed on their website. I called right away and Joey Gonzales answered the phone. Within minutes, he had the keys in hand and was standing next to the truck. I quickly made a deposit and booked a flight for two days later. Joey offered to send a car to Phoenix Sky Harbor for me. Not something I was expecting. A great 1.5 hour ride with Mack and I was sitting in front of Joey. He couldn't have been more polite, calm, accommodating, and genuine. He walked me out to the truck, asked for my phone, connected me to the truck and explained everything I needed to know. Next up was the financing office and Paul Homer. We had the paperwork completed in a couple of hours and I was driving back to California in my new truck. The process could not have been smoother and the people friendlier. All in all, it was a great experience. Would definitely purchase another vehicle from Jones Ford Verde Valley.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Joey Gonzalez was great to work with.

Joey Gonzalez was great to work with. Told him what I wanted, he narrowed it to three cars before I got there. He was very patient with me as I asked lots of questions. I ended up with a lot more car than I hoped for. Thank you Joey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They went above and beyond for me and made sure I walked

They went above and beyond for me and made sure I walked out with the car i wanted They are very professional and amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We worked with Joey Gonzales for our car purchase.

We worked with Joey Gonzales for our car purchase. The experience was terrific. He was responsive and clear in his explanations. He made sure that we had great customer care from the beginning to the end. We were buying the car based on the Internet description and his help with the purchase was valuable. We would highly recommend him and this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought my first car here.

Bought my first car here. Couldn’t be happier with the transparency and care that they offered. Very happy with my purchase. Joey G was who got me in the right car and I wanted to give him a special shout out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest, easy to work with, great sales and service

Honest, easy to work with, great sales and service departments, great customer service and my wife’s favorite dealership (which says alot because prior to doing business with Jones ford, she would not have anything to do with any automotive dealers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Heard about Jones Ford dealership on the radio and would

Heard about Jones Ford dealership on the radio and would drive by the Camp Verde location occasionally. Tired of the poor service we receive in the valley (Phoenix Metro) and ready to take our business to a different auto brand, we thought we would try out something new. Everyone at Jones Ford Verde Valley is friendly and helpful. No pressure. Completed a sale with Joe y Gonzales and had the best dealership experienced ever. Not only are they friendly, competitive with their rates and pricing, but they stick to their word and truly put the customer first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Yet another satisfied buying experience from Jones Ford.

Yet another satisfied buying experience from Jones Ford. This is the third new vehicle we've purchased from Jones Ford. With the guiding hands of Salesman Supreme, Troy Thorkelson, the price couldn't have been better, the deal smoother nor the customers in the driver's seat more satisfied, than with Troy. His honest and straight forward approach to our new car decisions will keep us coming back. And another shout out to Damian in Service. Looking forward to his vehicle service expertise on this new purchase. His knowledge of Ford products and solid service advice, coupled with a work attitude second to none, make him and asset to Jones Ford. Troy and Damian, it is and will continue to be a pleasure doing Jones Ford business with you. Carl and Chris Schwimmer Camp Verde, AZ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were extremely fortunate that Ben Wilkening was the

We were extremely fortunate that Ben Wilkening was the responding CSR that worked through our needs. He was knowledgeable and worked hard to answer all of our questions. We definitely had a unique request for a trade option. We will consider this dealership for future offers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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