Reviews
Very comfortable dealership.
Very comfortable dealership. Everyone was calm, relaxed and friendly. Joe is very helpful and kind. Thank you for working with us .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Almost defeated, I expanded my search radius and found
Almost defeated, I expanded my search radius and found Jones Ford Verde Valley. The exact truck I was looking for, the one I was told by multiple dealers no longer existed, was displayed on their website. I called right away and Joey Gonzales answered the phone. Within minutes, he had the keys in hand and was standing next to the truck. I quickly made a deposit and booked a flight for two days later. Joey offered to send a car to Phoenix Sky Harbor for me. Not something I was expecting. A great 1.5 hour ride with Mack and I was sitting in front of Joey. He couldn't have been more polite, calm, accommodating, and genuine. He walked me out to the truck, asked for my phone, connected me to the truck and explained everything I needed to know. Next up was the financing office and Paul Homer. We had the paperwork completed in a couple of hours and I was driving back to California in my new truck. The process could not have been smoother and the people friendlier. All in all, it was a great experience. Would definitely purchase another vehicle from Jones Ford Verde Valley.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joey Gonzalez was great to work with.
Joey Gonzalez was great to work with. Told him what I wanted, he narrowed it to three cars before I got there. He was very patient with me as I asked lots of questions. I ended up with a lot more car than I hoped for. Thank you Joey
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
They went above and beyond for me and made sure I walked
They went above and beyond for me and made sure I walked out with the car i wanted They are very professional and amazing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We worked with Joey Gonzales for our car purchase.
We worked with Joey Gonzales for our car purchase. The experience was terrific. He was responsive and clear in his explanations. He made sure that we had great customer care from the beginning to the end. We were buying the car based on the Internet description and his help with the purchase was valuable. We would highly recommend him and this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought my first car here.
Bought my first car here. Couldn’t be happier with the transparency and care that they offered. Very happy with my purchase. Joey G was who got me in the right car and I wanted to give him a special shout out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honest, easy to work with, great sales and service
Honest, easy to work with, great sales and service departments, great customer service and my wife’s favorite dealership (which says alot because prior to doing business with Jones ford, she would not have anything to do with any automotive dealers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heard about Jones Ford dealership on the radio and would
Heard about Jones Ford dealership on the radio and would drive by the Camp Verde location occasionally. Tired of the poor service we receive in the valley (Phoenix Metro) and ready to take our business to a different auto brand, we thought we would try out something new. Everyone at Jones Ford Verde Valley is friendly and helpful. No pressure. Completed a sale with Joe y Gonzales and had the best dealership experienced ever. Not only are they friendly, competitive with their rates and pricing, but they stick to their word and truly put the customer first.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yet another satisfied buying experience from Jones Ford.
Yet another satisfied buying experience from Jones Ford. This is the third new vehicle we've purchased from Jones Ford. With the guiding hands of Salesman Supreme, Troy Thorkelson, the price couldn't have been better, the deal smoother nor the customers in the driver's seat more satisfied, than with Troy. His honest and straight forward approach to our new car decisions will keep us coming back. And another shout out to Damian in Service. Looking forward to his vehicle service expertise on this new purchase. His knowledge of Ford products and solid service advice, coupled with a work attitude second to none, make him and asset to Jones Ford. Troy and Damian, it is and will continue to be a pleasure doing Jones Ford business with you. Carl and Chris Schwimmer Camp Verde, AZ
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were extremely fortunate that Ben Wilkening was the
We were extremely fortunate that Ben Wilkening was the responding CSR that worked through our needs. He was knowledgeable and worked hard to answer all of our questions. We definitely had a unique request for a trade option. We will consider this dealership for future offers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase