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Rick Hendrick Chevrolet Naples

(2,316 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(2,316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

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Nicole fue muy buena.

Nicole fue muy buena. Me ayudó bastante y la recomiendo muchísimo para que los ayude

Nicole fue muy buena.

Nicole fue muy buena. Me ayudó bastante y la recomiendo muchísimo para que los ayude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

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I went in to sell a vehicle that I no longer needed.

I went in to sell a vehicle that I no longer needed. I was helped by Jim Pucci who extended his time and patience in the process. Once he learned I was not purchasing a replacement he continued to give me his attention. I felt importhroigh the entire process and after the tour of the facility I will be certain to go back when I need to upgrade.It was a refreshing experience.

I went in to sell a vehicle that I no longer needed.

I went in to sell a vehicle that I no longer needed. I was helped by Jim Pucci who extended his time and patience in the process. Once he learned I was not purchasing a replacement he continued to give me his attention. I felt importhroigh the entire process and after the tour of the facility I will be certain to go back when I need to upgrade.It was a refreshing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

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Fabricio was beyond fantastic.

Fabricio was beyond fantastic. Him and Garvin wouldn?t stop till they found a deal for me. They were able to preform a miracle. I had a very bad experience with chevy prior to remodel. I never came back for 5 years. Fabricio and Garvin turned me around and made me want no other dealership but chevy.

Fabricio was beyond fantastic.

Fabricio was beyond fantastic. Him and Garvin wouldn?t stop till they found a deal for me. They were able to preform a miracle. I had a very bad experience with chevy prior to remodel. I never came back for 5 years. Fabricio and Garvin turned me around and made me want no other dealership but chevy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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Chris b was great.

Chris b was great. World class experience. I will be back. Thank you for the great cookies

Chris b was great.

Chris b was great. World class experience. I will be back. Thank you for the great cookies

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

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Everyone was friendly.

Everyone was friendly. Salesman made sure that he understood what we were looking for in a new vehicle. He was able to find what I wanted.

Everyone was friendly.

Everyone was friendly. Salesman made sure that he understood what we were looking for in a new vehicle. He was able to find what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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I had an amazing experience at Rick Hendricks Chevrolet!

I had an amazing experience at Rick Hendricks Chevrolet! From the moment I walked in, everyone was extremely welcoming. My salesman, Darren Kotzbauer, went above and beyond to make sure I was comfortable and got exactly what I was looking for. The finance manager was also fantastic?clear, helpful, and made the process smooth and stress-free. The floor manager even came over and turned on one of the Corvettes for my kids, which absolutely made their day! On top of that, I got what I wanted for my trade-in, and the team guided me through the entire process without pressure. This was a completely different (and better!) experience compared to other dealerships I?ve visited. I highly recommend Rick Hendricks Chevrolet?make sure to ask for Darren Kotzbauer if you want top-notch service!

I had an amazing experience at Rick Hendricks Chevrolet!

I had an amazing experience at Rick Hendricks Chevrolet! From the moment I walked in, everyone was extremely welcoming. My salesman, Darren Kotzbauer, went above and beyond to make sure I was comfortable and got exactly what I was looking for. The finance manager was also fantastic?clear, helpful, and made the process smooth and stress-free. The floor manager even came over and turned on one of the Corvettes for my kids, which absolutely made their day! On top of that, I got what I wanted for my trade-in, and the team guided me through the entire process without pressure. This was a completely different (and better!) experience compared to other dealerships I?ve visited. I highly recommend Rick Hendricks Chevrolet?make sure to ask for Darren Kotzbauer if you want top-notch service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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Jared was a great service advisor!

Jared was a great service advisor! Very knowledgeable, courteous, and seemed very interested in helping stay informed about my car. The service area is the cleanest I have ever seen!

Jared was a great service advisor!

Jared was a great service advisor! Very knowledgeable, courteous, and seemed very interested in helping stay informed about my car. The service area is the cleanest I have ever seen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

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Paola was gentle, very attentive and knowledgeable she

Paola was gentle, very attentive and knowledgeable she was able to guide us through finding exactly what we wanted and needed.we are very happy with our new car 😊 .. from the first person that greets you to the last the all experience at Chevrolet it’s amazing.

Paola was gentle, very attentive and knowledgeable she

Paola was gentle, very attentive and knowledgeable she was able to guide us through finding exactly what we wanted and needed.we are very happy with our new car 😊 .. from the first person that greets you to the last the all experience at Chevrolet it’s amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Yunicardenas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

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Excellent service!

Excellent service! I would highly recommend Rick Hendrick Chevrolet Naples, FL. Blake was excellent to work with from beginning to end! Go see him!!

Excellent service!

Excellent service! I would highly recommend Rick Hendrick Chevrolet Naples, FL. Blake was excellent to work with from beginning to end! Go see him!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We can't wait to see you again, have a great day.

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He was very professional and helpful.

He was very professional and helpful. Check out was really easy and all the emails and texts were all up to date and in time

He was very professional and helpful.

He was very professional and helpful. Check out was really easy and all the emails and texts were all up to date and in time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

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