Skip to main content

Rick Hendrick Chevrolet Naples

(2,181 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(2,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

Want to share your experience with this dealership?

Write a review

Jared Dickson went above and beyond with his

Jared Dickson went above and beyond with his professionalism and support. He kept me fully informed about the work that was being done on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Chris b was very good.

Chris b was very good. Dropped my work truck off for commercial service and it was done on time. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Easy quick purchase.

Easy quick purchase. Facility was clean. Pleasant to work with. Would recommend this dealer. Did not feel pressured. 25 words is too many words though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We want all our clients to have a comfortable and stress-free experience with us!

I live in Venice Florida.

I live in Venice Florida. I was shopping for a new Chevy Tahoe Premier for my Wife. The local dealer in Venice must really prefer keeping their vehicles, they were horrible. I began shopping around and found a vehicle at Rick Hendrick Chevrolet in Naples Florida.One and a half hours away. I went to negotiate a deal for the Tahoe. I met with George Tracy. George found the vehicle we were interested in. We took a test drive and had all our questions answered. What a difference. No games were played. A deal was made and kept. The staff was very pleasant, helpful, and welcoming, The Finance representative even obtained a better interest rate then my own bank. Just incredible. The Service Manager Jack Nogueria was also extremely helpful. I can't say enough positive things about this Dealership. I am the type of person that would prefer to have a personal relationship with my Auto Dealer. They have gained my trust. I will also be getting all my vehicle service completed at Rick Hendrick Chevrolet in Naples. The peace of mind is worth the hour and a half drive. My wife is totally happy with her new vehicle. Within the coming months, I will be returning to purchase another vehicle for myself. This is now our family Dealership. Thank you to everyone we met, and assisted us with our Purchase. John Batista

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

John Batista, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

I purchased by new Silverado from Hendrick and my sales

I purchased by new Silverado from Hendrick and my sales associate was thorough and to the point.Jim listened and took his time helping us to find the correct vehicle. Even when we decided to leave and sleep on it. He did his best to get us to make a choice that night but respected our position to give it a little time. We return on Sunday and worked through the numbers and everything was good. I would recommend Hendrick anddJim Pucci

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jim was a great sales associate.

Jim was a great sales associate. He took his time explaining options and incentives. The entire process was smooth and easy to complete

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Timothy Crowley was professional, attentive, and

Timothy Crowley was professional, attentive, and genuinley helpful. He made my first visit smooth and stress free. I really appreciate his honesty and clear communication throughout the entire service process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really want to express how grateful and satisfied I am

I really want to express how grateful and satisfied I am with Chris B in service! I had a battery issue and stopped by 30 minutes later and they got me ready to go home in a short period! I bought this Z06 corvette at victory lane and haven’t been happy with there service in 5 years! I’m a customer for life, I bought a CT 4 black wing and ZL1 a year ago! Very happy customer here! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Timothy at service department 5 stars, great customer

Timothy at service department 5 stars, great customer service, very professional. answered all my questions. you rock!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

I stop in and will most likely purchase ne rapt season.

I stop in and will most likely purchase ne rapt season. I know Jim Pucci will be the salesperson I will return to. He was knowable and he represented your dealership professionally.I really like the new Traverse and the Tahoe. My first time to your dealership and it is very impressive. Thanks for a good experience.Next year when I return I will have my trade with me since it will be in Florida at that time.I forget the managers name who came out to introduce him deli but he was also a pleasure to talk with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No