Reviews
Tire repair
Rotten would not never go back had car over a wk returned time still with a flat
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Colleen, We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. I would like to get some more details about your experience with us. Please reach out to me so we can work towards a resolution. Thanks again for bringing this to our attention. I hope to hear from you soon. Robert McFarland Service Director Rick Hendrick Chevrolet Naples Florida 239-591-0991 ext 5040
Awesome experience!
Ky, my salesman, was great! Very helpful in the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Rick Hendrick Chevrolet Naples and we hope to see you again.
Lorenzo
Carlos Rodriguez was great, smooth process to buy the truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact (Manager_Name & Phone) at your earliest convenience. We can't wait to see you again, have a great day.
Amazing service
Brian and Andrew made the process easy and Brian met all my needs before I even knew I needed them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Jackie, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks for taking the time to leave a review. Best regards, Danny Stapp
Tahoe premier purchaser
The best car buying experience ever!!!! From finding me the exact vehicle, negotiation and financing. Wow! Wow! Wow! Don?t go anywhere else!!! Brian, who answers the phone. Umberto, who found me the exact car and Mark in financing. Exceptional!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Rick Hendrick Chevrolet Naples and we hope to see you again.
Every time I visit Chevrolet dealer for service, all...
Every time I visit Chevrolet dealer for service, all my recall and service are done right in a timely manner. Also the service team are great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Leliaackie, We are so happy to read such a great review about Rick Hendrick Chevrolet Naples! We hope to be of service to you again in the future. Best wishes, Danny Stapp
Austin did great a great job! He was kind, patient, and...
Austin did great a great job! He was kind, patient, and very knowledgeable in what he was doing. He was a great awesome sales person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Veronica Fonseca, Thanks for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Thank you, and have a fantastic day! Sincerely, Danny Stapp
Great salesman
Working with Daniel Gonzales on purchasing the truck I needed was a great experience. He was very professional, helpful & great to work with, even though I was in Dallas, TX & he was in Naples, FL. I had the truck delivered to me & he kept in touch to let me know when the truck left the dealership & followed up to see if I had received it 2 days later. Thank you, Daniel, for all of your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tree Man, Thank you; we appreciate your feedback! Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day! Best, Danny Stapp
Great service
Awesome service, the best! They were very nice, professional and worked in a timely manner. Couldn?t get better service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeromy Kokernak, We are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! We hope to be of service to you again in the future. Best wishes, Danny Stapp Rick Hendrick Chevrolet Naples
The place has become one of the best dealer
The team was impressive, Julian and he’s manager made it happen had a Ram truck and made the change to a new Z71 2500 diesel, thank you Frank Acosta
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mercallmarine, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Naples! We do hope we can be of assistance in the future. Take care! Best regards, Danny Stapp