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Rick Hendrick Chevrolet Naples

(2,222 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(2,222 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

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Did a nice job on getting me the car I wanted took longer...

Did a nice job on getting me the car I wanted took longer then I was expecting for everything to get completed a few area's they can improve on final paper

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Warner3615, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Great

Humberto is the best! His attention to detail and integrity is admirable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Leslie, we're so glad that we were able to go above and beyond your expectations! Humberto is an asset to our team and we are so glad that you agree. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

Excellent customer service very good buyer experience I...

Excellent customer service very good buyer experience I recommend this dealer ship to everyone I know fore sure coming back for my next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Adrian305, we are so happy to read such a great review about Rick Hendrick Chevrolet Naples! We look forward to seeing you again!

Excellent dealer willing to work with you and goes the...

Excellent dealer willing to work with you and goes the extra mile definitely will buy from again a top dealer well worth paying a visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brucednb, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

I had no appointment and was back on the road in 1 hour...

I had no appointment and was back on the road in 1 hour thanks to Ryan with a new key to replace the broken one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Naples!

Yosmani

I had a great experience with Julian Fominaya the guy is really helpful you can tell he knows what's talking about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Yosmani Gamboa, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

Thank you Julian

Julian was great to me and my family helped us with every aspect of me trying to buy the car thank you again so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We?re so glad that we were able to go above and beyond your expectations!

New Car

One of my best experiences buying a car. It was quick, it was easy, and everything was informative. Didn?t feel forced into buying anything or felt confused in the process. Julian was great and fun to talk too, definitely recommend him to sell any car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the recommendation, and have an amazing day!

Amazing customer service!

Working with Julian was such a great experience! He was super friendly and knew what he was doing. There was no pressure to buy the car. I went in not really ready to pull the trigger on buying a new car. He listened to everything i potentially wanted in a new car and what my budget was. He kept me within my budget and I was able to walk out with a brand new car! I?ll recommend Julian to everyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so glad to hear you enjoyed your visit and we look forward to seeing you again!

Wonderful Experience

I could not be happier with my vehicle or the purchase process. I spent many months looking elsewhere, I have never had a better experience in buying a car that I had with Julian. I felt so relaxed and comfortable with everyone at Hendrick Automotive that I knew instantly; this is the place that I am going to do business. No haggeling over price. Highly recommend Julian made buying a car less stressful! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so glad that we were able to go above and beyond your expectations!