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Rick Hendrick Chevrolet Naples

(2,208 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(2,208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

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One of the better experiences i have had purchasing a

One of the better experiences i have had purchasing a vehicle. The salesman was attentive to detail and a great listener. He was persistent in trying to get us the best deal. I would highly recommend Rafael Alonso

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly staff, nice facility.

Friendly staff, nice facility. My desires were understood after a brief interaction with the salesman David. We worked together to develop a agreement between myself and the dealership. It was a trouble free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sam did a great job of showing me exactly what I wanted

Sam did a great job of showing me exactly what I wanted and I bought the same day. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

First time working with Jared Dickson.

First time working with Jared Dickson. Excellent service provided. My vehicle was done in a timely fashion as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jared Dickson was amazing!

Jared Dickson was amazing!! Appreciate the quick service. Everything was perfect. The best service appointment I have ever experienced. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Chris b was great- I had a great visit.

Chris b was great- I had a great visit. Done on time. I will be back!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Easy to deal with they keep you updated all of the time

Easy to deal with they keep you updated all of the time your vehicle is in there possession

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a good experience at Henrick Chevrolet.

Always a good experience at Henrick Chevrolet. I went in for an oil change, got waited on right away. Didn't have to wait a long time for them to get the job done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I came in for routine maintenance and I was in and out on

I came in for routine maintenance and I was in and out on time. Chris b is the best thing since sliced bread!! Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Greatest service from the front door to the parking lot.

Greatest service from the front door to the parking lot. Everyone was cheerful, friendly, positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.