Skip to main content

Rick Hendrick Chevrolet Naples

(2,317 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(2,317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

Want to share your experience with this dealership?

Write a review

VERY NICE ATMOSPHERE, FRIENDLY ADVISORS.

VERY NICE ATMOSPHERE, FRIENDLY ADVISORS. WAS UPDATE VIA TEXT DURING TIME VEHICLE WAS IN FOR SERVICE. COMMUNICATION WAS GOOD. WILL RECOMMEND TO FRIENDS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When I first pulled into service I was immediately

When I first pulled into service I was immediately greeted, I was even greeted by Jack the service manager. Matt was extremely professional and patient explaining everything to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Kevin Longwell took his time to help my husband and I

Kevin Longwell took his time to help my husband and I with the process of getting my car . He was very kind and helpful we will definitely come back or send our friends and family to get this service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Javon has given us the best experience he possibly could

Javon has given us the best experience he possibly could have. Even through all of the hard times he’s been nothing but helpful. Thank you guys for the help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

I ask service guy to check 2 thing on my vehicle but I

I ask service guy to check 2 thing on my vehicle but I guest he forgot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Every thing was done on time and below estimate.

Every thing was done on time and below estimate. Great service tech. Lovely waiting room..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Destyne is great thank u so much for my vehicle for me

Destyne is great thank u so much for my vehicle for me and my wife

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had perfect service by sales staff Jim Pucci and the

Had perfect service by sales staff Jim Pucci and the whole team! Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

extremely easy and professional, lovely waiting area and

extremely easy and professional, lovely waiting area and wonderful service. Would recommend to anyone, best service experience I ever had at a dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had an excellent experience with the service

We had an excellent experience with the service department. Jesenia was our service consultant and took very good care of us. She was professional and knowledgeable. The service work was done in an efficient and friendly manner. The service area was above and beyond clean and everything was completed to our expectations. We can't say enough good about the way we were treated. Thank you so much for taking excellent care of our vehicle and us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.