Skip to main content

Rick Hendrick Chevrolet Naples

(2,277 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(2,277 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

Want to share your experience with this dealership?

Write a review

Fast service

Got there early and they got me out early. Great Fast and friendly service. Chris was friendly and fast and got me out faster then expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Mwahl89, thank you; we appreciate your feedback!

Excellent technical staff and completely customer

Excellent technical staff and completely customer focused. I only have my car serviced at Hendricks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ckupperman, we're so glad that we were able to go above and beyond your expectations!

Great Service!

As soon as I drove into service I was greeted within minutes. Chris Bargnesi answered all my questions & concerns! He checked on me periodically while I waited for my car to be serviced to make sure I was comfortable & let me know the status of my car. I couldn’t have been more pleased with his customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sophia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

Great customer service

Great customer service! My Service Rep Chris Bargnesi was courteous and professional every step of the way. I was kept informed and my car was ready ahead of schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sarah Valdivia, we're so glad that we were able to go above and beyond your expectations!

Hendricks Chevrolet and Chris Bargnesi

Chris Batgnesi is a complete professional. Extremely courteous. Definitely stop in and see Chris. Hendricks offers extremely fair prices for service for your car. Recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kelly, we really appreciate your feedback!

Great dealership and service center

Chris in the service center was very nice and explained everything very clearly! Bought a car here 3 months ago and everyone has be very kind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Skyla, thank you; we appreciate your feedback!

Customer Experience

Overall great customer experience! Chris B was wonderful at making it a fast and easy process throughout my appointment. Will be coming back for future service on my Truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Vanessa, we're so glad that we were able to go above and beyond your expectations!

Great Experience

Chris Bargnesi was great. It was an easy drop off and the car was ready way before the promised time. I highly recommend Rick Hendrick Chevy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Matthew Fortune, we're so glad that we were able to go above and beyond your expectations!

Jovan of service dept is outstanding, he kept me updated

Jovan of service dept is outstanding, he kept me updated every step of the way. He is amazing, courteous and very knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Judydurbin, we're so glad that we were able to go above and beyond your expectations!

Great job

Great service. No hassle. Great experience. I arrived and everything was ready. I dropped off my keys and they called when my car was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Shawn, thank you; we appreciate your feedback!