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The Big Lot Car Credit

(85 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–7:00pm
Tuesday 8:00am–7:00pm 8:00am–7:00pm
Wednesday 8:00am–7:00pm 8:00am–7:00pm
Thursday 8:00am–7:00pm 8:00am–7:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

(85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was very thankful for the men and women who have been

I was very thankful for the men and women who have been very kind and helpful at assisting me and helping me navigate through getting a car after 20 years of not having one. Everyone has been a great help.

I was very thankful for the men and women who have been

I was very thankful for the men and women who have been very kind and helpful at assisting me and helping me navigate through getting a car after 20 years of not having one. Everyone has been a great help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Illegally repossessed my daughter car and then want to

Illegally repossessed my daughter car and then want to say there tow company broke brake line and wouldn't let us pick it up even thoe payments up to date

Illegally repossessed my daughter car and then want to

Illegally repossessed my daughter car and then want to say there tow company broke brake line and wouldn't let us pick it up even thoe payments up to date

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeff you still owe me 300 dollars until I'm paid I

Jeff you still owe me 300 dollars until I'm paid I consider you as a thief. Still getting New York cars? Terry, I forgive but I don't forget. Remember that.

Jeff you still owe me 300 dollars until I'm paid I

Jeff you still owe me 300 dollars until I'm paid I consider you as a thief. Still getting New York cars? Terry, I forgive but I don't forget. Remember that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Good quality cars.

Good quality cars. On my second car with them. I won't go anywhere else

Good quality cars.

Good quality cars. On my second car with them. I won't go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Absolute worst company to get a car from.

Absolute worst company to get a car from. Bought a car from them that had mechanical issues that they knew about and never told me. A month later it broke down and they towed it themselves to there shop and kept my car hostage. Then after all that they took some parts off the car and used to excuse of not being able to do the warranty work cuz there was “parts missing” I was then carless and talked to them about getting my stuff out the car and they said just give us a call and we can set up an appointment. Couple weeks later I found a ride down there and called to make an appointment and they said actually you only had 10 days to get your stuff out of the car 😂 they said they mailed all the info to me but not once did I get a piece of mail from them. Don’t buy here. They will screw you.

Absolute worst company to get a car from.

Absolute worst company to get a car from. Bought a car from them that had mechanical issues that they knew about and never told me. A month later it broke down and they towed it themselves to there shop and kept my car hostage. Then after all that they took some parts off the car and used to excuse of not being able to do the warranty work cuz there was “parts missing” I was then carless and talked to them about getting my stuff out the car and they said just give us a call and we can set up an appointment. Couple weeks later I found a ride down there and called to make an appointment and they said actually you only had 10 days to get your stuff out of the car 😂 they said they mailed all the info to me but not once did I get a piece of mail from them. Don’t buy here. They will screw you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The BEST customer service I have EVER received!

The BEST customer service I have EVER received! Bryant, was very friendly and super helpful! Also, I like to point out he is very straight forward! One of the most honest, trustworthy sales rep! Give that man a raise!!!

The BEST customer service I have EVER received!

The BEST customer service I have EVER received! Bryant, was very friendly and super helpful! Also, I like to point out he is very straight forward! One of the most honest, trustworthy sales rep! Give that man a raise!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bryant was great!

Bryant was great! Didn't think I would get into something but he made it happen and I drove off in a nice vehicle. If you need a vehicle, go check him out.

Bryant was great!

Bryant was great! Didn't think I would get into something but he made it happen and I drove off in a nice vehicle. If you need a vehicle, go check him out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a car from this dealership.

I purchased a car from this dealership. And I've been driving my car over six months and I'm very pleased with my purchase. I drove my car out of town and back with no problems. I highly recommend Big lot cars to anyone. Thank you big lot car credit.

I purchased a car from this dealership.

I purchased a car from this dealership. And I've been driving my car over six months and I'm very pleased with my purchase. I drove my car out of town and back with no problems. I highly recommend Big lot cars to anyone. Thank you big lot car credit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DO NOT BUY A CAR FROM THEM.

DO NOT BUY A CAR FROM THEM.. NO LOYALTY after 26 years with them I was approved for a car that broke down 4 times in one month I had them come pick it up was approved for another one. Then went to get it then was told No.. I wasn't after 26 years I hate i gv them my business never go there if you don't hv to they only care about there over priced cars which after a few months maybe they will break down and you hv to come out your pockets.... I hope this saves someone heartache.

DO NOT BUY A CAR FROM THEM.

DO NOT BUY A CAR FROM THEM.. NO LOYALTY after 26 years with them I was approved for a car that broke down 4 times in one month I had them come pick it up was approved for another one. Then went to get it then was told No.. I wasn't after 26 years I hate i gv them my business never go there if you don't hv to they only care about there over priced cars which after a few months maybe they will break down and you hv to come out your pockets.... I hope this saves someone heartache.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic place to purchase a vehicle.

Fantastic place to purchase a vehicle. Majority of the negative reviews are from people who have "bad credit" and cannot purchase a car from anywhere else! The Salesman are honest and do their utmost best to put the right car with the right person. ONCE again, the negative reviews are from people who are NOT trustworthy. Keep up the good work and thanks for your help.

Fantastic place to purchase a vehicle.

Fantastic place to purchase a vehicle. Majority of the negative reviews are from people who have "bad credit" and cannot purchase a car from anywhere else! The Salesman are honest and do their utmost best to put the right car with the right person. ONCE again, the negative reviews are from people who are NOT trustworthy. Keep up the good work and thanks for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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