The Big Lot Car Credit

Reviews

4.2 out of 5 4.2
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • November 9, 2017

    This car lot is one of the best Car lots I have been to ! The people are VERY nice here and they have the best customer service ! The process is easy and... very affordable . I will thank Marcus and the manager Kristan for helping me find an affordable car ! I would come back ! MOST RELIABLE DEALERSHIP IVE BEEN TO!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 10, 2018

    After buyin the car 4 months later we started having issues with our car. Took the car to the shop so many times. Transmission stopped working. A/C stopped... functioning. Now that we are done paying the car they expect us to pay for a car tow to take the car to the dealership and get the little machine off.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • January 2, 2018

    I’d recommend lots here. Very nice cars and speedy process. Cool lil warranty that I’m sure I won’t use. Even offers insurance to be included in car note.... Pretty neat

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    May 30, 2018

    My experience so far has been awesome and the sales rep I had was awesome and he got me in and out fast great job

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 30, 2018

    Company is a scam sold me a totaled out car with airbags not working also let me drive off the lotvwith no insurance. Company can’t nevee keep employees... , Sarah’s very rude also amber

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 26, 2018

    They are very reasonable and the people there are friendly if it’s anything you need they will get it done for you I would refer a lot of people... to BiglotCars

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 26, 2018

    Easy process, their staff is amazing and David was amazing and explained everything, he left nothing out. I would highly recommend this place to anyone... looking for reliable service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 7, 2018

    Enrique was my salesman and was very knowledgeable and courteous . Tony was great to work with to finalize the deal and Sarah is always pleasant when... I visit the dealership. My best car buying experience ever!

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    November 8, 2017

    I purchased a 2014 Fusion from this lot sometime ago and I can honestly say it was easily one of the smoothest transactions I've ever made. As a vetearn... car buyer, I know the process can seem drawn out and heavy, but the staff was incredible! I believe the one who helped me seal the deal was a kid fresh out of college, who went by the name Mark or Marcus. He was incredible! Most of the previous cars I've purchased were one time cash payments, so I was worried about my credit when going into Big Lot, but this young man helped ease all my worries and had me paired with my new Fusion within a week, and I can honestly say I do not have any complaints! If you're searching for a new car and easy going staff, Big Lot is definitely the place to go!

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    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    October 7, 2017

    I'm not the customer who is mad about nothing. I hostly wanted to rebuild my credit. I work hard and make my car payment on time every time. Made a big... down payment and it just seems that sign the deal. After my warranty was out start having problems. Call and get treated like why you calling us. Parts missing off the car premise made to replace still not done 6 months later still not done call no-one call you back. I have a oil leak can't get them to focus because they booked, and when they maybe able to get me I will be without a transportation. I feel discounted and taken advantage off but it's all good because one day I'll be able to go to a relatable car lot and drive off in a nice clean car with no issues and good customers service.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    so sorry your upset if you can call im sure we can some how work out the problems you have had 8162415100

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