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Universal Nissan

(2,653 reviews)
Visit Universal Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
2014 state dealer award
View 5 awards
2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (321) 257-6573 (321) 257-6573
Used (321) 710-8002 (321) 710-8002
Service (321) 800-4613 (321) 800-4613

Reviews

(2,653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Nissan from DealerRater.

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Best Car Buying Experience Ever This was by far the best

Best Car Buying Experience Ever This was by far the best experience I’ve had at a dealership. Salesperson Luc Nord and Manager Elian Sterling where patient, honest, and very respectful of my budget and preferences. No pressure, no gimmicks—just great service and a great deal. I left with exactly what I wanted. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Well organized, Very people oriented professionals.

Well organized, Very people oriented professionals. I really appreciated how everyone at the dealership went out of their way to help out my husband and me .Job well done!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Carlos Román is an excellent sales person and friend to

Carlos Román is an excellent sales person and friend to me and my wife. We just finished buying our fifth car from him yesterday I hope to work alongside of him. I’m gonna apply for a job at this awesome dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Universal is my go to dealer.

Universal is my go to dealer. This is the 6th vehicle that I have bought with them. Chris Oliva is the guy to go to- He knows what car to put you in that suits you. You are more than just a sale to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Very attentive, he addresses all the client's

Very attentive, he addresses all the client's requirements, to help them decide which vehicle to choose and gives good suggestions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Everyone was great and very helpful.

Everyone was great and very helpful. I had a good experience and found a great vehicle. Awesome !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Everything was done in timely matter Quick and easy in

Everything was done in timely matter Quick and easy in the service rider kept me up-to-date with everything that was going on with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

I love the whole experience.

I love the whole experience. I was treated with V.I.P stays from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Very pleasant time, all the people at the dealer were

Very pleasant time, all the people at the dealer were very courteous and knowledgeable, I will recommend it to all my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

Tengo 14 años de conocer al mejor vendedor que pueda

Tengo 14 años de conocer al mejor vendedor que pueda tener Nissan, no he dudado en cambiar mi carro cada vez que soy atendida por el, excelente servicio el que sabe brindar a los clientes, personas como el deberian de haber en todas partes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com