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Perkins Motor Plex of Paducah

(14 reviews)
Visit Perkins Motor Plex of Paducah
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(270) 804-4217 (270) 804-4217

Reviews

(14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Poor Service

Drive 2 hours to purchase a specific $34k SUV and the associate sold it out from under me. Took the other party’s deposit without negotiating with us. We took our cash paying business elsewhere and couldn’t be happier. Never do business here, very poor service, and unreliable!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 6 found this review helpful. Did you?
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Dealer response

Thank you for the feedback, sir/madam. I'm sorry you felt the vehicle was sold out form underneath you...this is the primary reason for our guaranteed deposit program. We want the buying process to be easy, which is why we offer our best price up front...eliminating the frustration of negotiating. We take customer service seriously, if I can help your further please let me know. -Scott 270.247.5554

Amazing Experince ask for Eric !!

We had such a great experience from start to finish, they even stayed 2 hours after closing to get us in the truck we wanted. Best part is they play Christian music and such a great team to work with !!! Thank you all for the best experience I’ve had with a dealership! Ask for Eric Moore best guy around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kristina, we're thrilled that you enjoyed your car buying experience! And, we'll make sure Eric see this!

Not sure what this means

Drove over from Missouri to test drive a car I saw online. Got out and looked at a couple cars while waiting on someone to come out to help me. Not one person come. Don’t feel like you should have to go find a salesman. Very disappointing as I was hoping to trade cars today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're sorry to hear you missed us! Our team is available from 9AM to 6PM M-F and 9AM to 4PM on Saturday. If you'll contact us during those hours one of our sales team members will be eager to help you!

Ford 250

Great customer service. Helpful with financing and answered all questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Abbi!