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Your Choice Autos Waukegan

(202 reviews)
Visit Your Choice Autos Waukegan
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
(847) 752-5656 (847) 752-5656

Reviews

(202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Your Choice Autos Waukegan from DealerRater.

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Great experience at Your Choice Waukegan.

Great experience at Your Choice Waukegan. Sam and team were very easy to deal with from start to finish.I bought a car from them for the first time. I usually change cars about every 1 or 2 years and this was without a doubt the easiest experience I've ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a great experience working with Sam.

It was a great experience working with Sam. He was friendly, highly professional and extremely knowledgeable about the car's features and specification. Answered all of my questions and provided me with everything I needed to know. Best Experience - would not go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From start to finish the whole process was fantastic.

From start to finish the whole process was fantastic. I bought my Buick Enclave from Your Choice Waukegan, Sam made the whole process as stress free and straight forward as possible and made me feel valued as a customer. I'd highly recommend and buy again from them without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is our 3rd car from Your Choice Waukegan and the

This is our 3rd car from Your Choice Waukegan and the service we received was excellent. It was a lovely experience with no pressure whatsoever. Sam was so courteous and helpful at every stage. We would highly recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the easiest car buying experience I have ever

This was the easiest car buying experience I have ever had. The support and communication from Sam and the staff from start to finish was excellent. They were very friendly and helpful and answered my questions immediately. The whole experience was very easy, friendly and professional and would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Calvin Rocks!

Calvin in Waukegan did a great job prepping my Honda Accord V6 and making me feel good/relaxed about the purchase. Love the V6 & Calvin rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great team and all very friendly when I walked in.

Great team and all very friendly when I walked in. The staff were great with communication Sam was very friendly, helpful and honest about the vehicle and made the process very easy and understandable. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and nothing is too much trouble.

Very friendly and nothing is too much trouble. Understanding of my requirements and suitability. The whole experience from beginning to end was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service and great communication from Sam.

Excellent service and great communication from Sam. Everything about the vehicle was explained well. Sam was extremely pleasant and helpful, going above and beyond what I expected. I’m am pleased with the car and how I was treated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bait and switch

I called about a car they have advertised on this site, but they refused to answer any questions about the advertised car. They kept trying to talk me into other cars, not the one I called about. After they realized I wasn't going to buy the newer model they hung up on me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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