Reviews
It took a couple months to get the exact car I wanted,
It took a couple months to get the exact car I wanted, but through the entire process Sam, the manager at Waukegan lot' worked with me and made sure I was 100% comfortable with the car before purchasing it. I would highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sam treated me with respect as he anticipated my need and
Sam treated me with respect as he anticipated my need and answered my questions. He has followed up with me in timely manner and made phone calls to assure my satisfaction. I would refer a friend to him for assistance in purchasing commercial box trucks, great variety available at Waukegan lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
It was pointless because no one responded to my inquiry.
It was pointless because no one responded to my inquiry. It has been over 10 days. Obviously the car is gone.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Answered all my questions regarding Financing in a timely
Answered all my questions regarding Financing in a timely manner, and made the buying process extremely easy. This was an out of town purchase for me, and they kept communicating with me which made the buying process super easy. Great experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sam truly treats his customers as if they were family.
Sam truly treats his customers as if they were family. That is a rare gift these days. I would recommend his service to anyone looking to buy a used vehicle at your choice autos. Another wonderful thing is he shows multiple available vehicles and never bothers by questions asked. I love the way I was treated at the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sam was very professional and super helpful in
Sam was very professional and super helpful in everything!! trying to make things easier with a big smile on his face!!I would have to say this was the best experience I've ever had at a car dealership If I ever want a car in the future I want him to be my salesperson again!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I inquired about a Lexus GS 300.
I inquired about a Lexus GS 300. I never got a response. Nothing. No "This car is no longer available" or "we're sorry, this is an old ad that we need to take down." Not a darned thing. Frustrating as all heck.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They never responded to my inquiry.
They never responded to my inquiry. I was seriously planning on going there (3hrs away) to check out a vehicle.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Sam was very professional and super helpful in
Sam was very professional and super helpful in everything!! Trying to make things easier with a big smile on his face!! If I ever want a car in the future I want him to be my salesperson again!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My salesman, Sam was friendly and not pushy at all.
My salesman, Sam was friendly and not pushy at all. Very Knowledgeable about the vehicle and even stayed extra late for me ! I am truly thankful and excited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car