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Your Choice Autos Waukegan

(202 reviews)
Visit Your Choice Autos Waukegan
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
(847) 752-5656 (847) 752-5656

Reviews

(202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Your Choice Autos Waukegan from DealerRater.

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The best place to go if you are looking to purchase a

The best place to go if you are looking to purchase a used vehicle! Great prices, and the customer service is EXCELLENT! Sam and his team are friendly and helpful. I'm very happy with the purchase of my vehicle. I would definitely recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A pleasure to work with

I came in looking for a used vehicle. My sales person Sam was very professional, patient and amicable. Treated me like family. He explained everything to me. He made the process seamless and answered all of my questions. I would definitely recommend my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent support, friendly environment, Sam was

Excellent support, friendly environment, Sam was extremely knowledgeable and easy to work with. He was fantastic in helping me find my car according to my budget. It was really nice and smooth experience from beginning to end. I would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No one contacted me regarding the inquiry I am very

No one contacted me regarding the inquiry I am very disappointed. I spent time looking for a vehicle and they completely disregarded me

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another great experience at Your choice autos.

Another great experience at Your choice autos. Very energetic staff that helps you out patiently in finding a vehicle that suits your budget. This place is pocket friendly and vehicles are amazing. I would recommend them for your next. purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I requested information about a car via email.

I requested information about a car via email. No one bothered to call or email. They must not need customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Never heard anything from them.

Never heard anything from them. Either their systems are terrible or they never took the car off Cars.com when they sold it. I would think a lead is a lead.!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful!!!

My husband and I purchased a 2012 Hyundai Genesis today and Sam the sales manager was very pleasant and professional. They were very busy, but we were taken care of and walked out with the car we wanted. The first thing you should do before purchasing a car from anywhere is check underneath it for rust and leaks, check the gauges to be sure they work and the car doesn’t run hot, blinkers, lights …ect Bring an OBD reader and check for engine issues. We are very pleased and grateful to Sam and his crew! We also received a warranty for 12 months or 12,000 miles. Very great experience! Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We inquired about a vehicle we were intrested in.

We inquired about a vehicle we were intrested in. Never got a response. Guess they were busy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought my second Cadillac from this dealership.

I bought my second Cadillac from this dealership. Extremely helpful and friendly staff; especially Sam. Easy to work with and a friendly Attitude. He made my buying experience an easy one. I would go back here for another car purchase in the future and recommend him by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.