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Modern Nissan of Hickory

(2,381 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(2,381 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Hickory from DealerRater.

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2nd time purchasing from Modern Nissan

Everyone was responsive, polite and answered all of my questions. Met our time line with getting paperwork done and the car ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Robert. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Modern Nissan of Hickory Team

Great atmosphere

No pressure to buy and didn’t force to go in before testing driving. The buying process was fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Autumn! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern Nissan of Hickory Team

Great service

Very nice staff and knowledgeable easy in out love to come back again and again buying vehicles from only at modern Nissan of hickory

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nigha, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Hickory team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern Nissan of Hickory Team

Honest trustworthy service employees department

The service employees were very helpful and honest with my car, that also builds a form of trust with the employees and customer!! That's hard to find!!! Keep up the great customer service gentlemen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Alisa! We are very happy to hear that we could be so helpful and honest during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern Nissan of Hickory Team

My awesome experience at Nissan Hickory

I purchased my car there. The experience was overall very pleasant. And I LOVE my new car. Bringing my car in to be serviced also went very well. They were prepared for my visit. The customer lounge area is nice. They were done in no time. The Service Department personnel was very knowledgeable and helpful and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team, Debra! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Modern Nissan of Hickory Team

Great Service

The salesperson was very knowledgeable and explained the details clearly. He worked had to get me the best deal possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phyllis, first and foremost thank you so much for leaving this fantastic review! At Modern Nissan of Hickory, our team will do whatever it takes to make sure our guests get the best deal possible. I hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, The Modern Nissan of Hickory Team

Great job

Everything I experienced was way above my expectations . I will be bringing all of my children’s vehicles to be serviced here as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dean, thank you for the feedback! We are happy to hear about your positive experience at Modern Nissan of Hickory, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Modern Nissan of Hickory Team

Great Service

Friendly and knowledgeable. I wouldn’t think of ever going anywhere else for my vehicle needs!! Family like atmosphere makes it easy to feel comfortable about anything they do for me and my vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chad, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Hickory team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern Nissan of Hickory Team

Excellent Service

Convenience and super quick in and out service when I need it!! Just need to work on being deceitful to customers (especially females) just to push a hidden agenda like tire sales or specials. Had I not known better I may have fell for what the service specialist said!! Just be up front and honest and ASK or DISCUSS your current sales promotions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

friendly assistants

When i arrived I was greeted with Friendly prompt service for my recall. The work was completed in the time that it was promised to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Anna, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Modern Nissan of Hickory. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Modern Nissan of Hickory Team