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Mercedes-Benz of Marietta

(992 reviews)
Visit Mercedes-Benz of Marietta
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
New (866) 475-0263 (866) 475-0263
Used (866) 475-0236 (866) 475-0236
Service (866) 475-0264 (866) 475-0264

Reviews

(992 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very nice dealership, very clean, the people are very

Very nice dealership, very clean, the people are very friendly and the service is nice, my only complaint is that if you’re vehicle is in for service, you have to wait for hours, without being offered a loaner, which would make things a lot easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at (770) 783-5171 so we can assist you further.

Excellent service and price.

Excellent service and price. I had a wonderful purchase experience at dealer and amazing car for my wife. Highly recommend this place for your Mercedes car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

I’m having the same issue I had before i brought it in.

I’m having the same issue I had before i brought it in. I wasted $8,400 and my van still doesn’t run. Do not service your vehicle here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for leaving us this response. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 783-5171 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

We had a very pleasant service experience.

We had a very pleasant service experience. Our service advisor took care of everything for us and was very attentive to our needs. He kept us informed of progress by text message and the car was completed on-time and within the estimated amount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Well very professional and when they say their going to

Well very professional and when they say their going to do something they do and very friendly staff…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I love this dealership!

I love this dealership! The professionalism of the staff and quality of the service makes it my go to for my SUV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

I always have a great experience when I take my car into

I always have a great experience when I take my car into Mercedes-Benz of Marietta, Georgia from the moment the tenant comes and ask my name with a smile to the professionalism that I get from my associates on my problem, and how they’re going to look at my car. It’s always ready when they say that it will be and always explain what happened With my car and what was the fix for it always a great experience. Thank you Mercedes of Marietta Georgia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

I have been servicing my vehicles at Marietta Mercedes

I have been servicing my vehicles at Marietta Mercedes for about seven years. I am absolutely satisfied with the services being provided. Nothing short of excellence, and I have recommended the dealership to a couple of my family members.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Got me in and out in 90 minutes.

Got me in and out in 90 minutes. No surprises with the coat of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bill, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

I ordered my 2024 Mercedes GLE 53 Coupe in May 2023; My

I ordered my 2024 Mercedes GLE 53 Coupe in May 2023; My salesman Stefan King was very professional and helpful in walking me through the process of ordering my vehicle. It was a pleasant surprise that the Sales Manager came up to me to introduce himself and congratulate me on my new vehicle. I purchased this vehicle for my wife to surprise her, and my salesman Stefan King helped me surprise my wife with the car. I will recommend this dealer to everyone who is looking for a friendly staff and a great vehicle buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!