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Pohanka Nissan of Fredericksburg

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My experience at Pohanka Nissan

I received exception service on my recent purchase from Pohanka Nissan. I saw a car advertised on Cars.com and was exactly what I wanted and the price I wanted to pay. I arrived at Pohanka and they assisted me until closing and I drove away that night in my new car. The management gave me great military discounts and offered me guaranteed service anytime I need it. My sales person Matthew Baden worked to get me the price I was satisfied with. Customer service and finance was friendly and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GAVE ME MY MIRACLE

After being treated so badly other places due to my situation Angel went above and beyond to help me get a car! I love MY NEW VERSA! Thank you Pohanka Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AMAZINGLY HELPFUL AND CURTEOUS

This was by far the easiest car buying experience of my life and I have purchased several. The sales staff was extremely helpful and knowledgeable and Logan in finance went above and beyond to get me a fair interest rate and help me protect my vehicle to the fullest extent. When looking for your next vehicle there is no reason to go anywhere but here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Pohanka Nissan has the best service that I have ever experienced. Angela is very friendly, in person and over the phone and always greets you with a smile. Any service I receive is always quick and while waiting I enjoy the coffee and wifi :) Pohanka is a trusted name within the community, and the only place that services my vehicle. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tyler Coles is one great guy....

Tyler Coles is one terrific guy to work with . Everything he said he could do for me to put me into my new car he did and more. I felt very comfortable with him and I truly love my new car. He introduced me to everyone there in service and these folks as well were fantastic (sorry I cannot remember everyone name) but I know your faces and the customer service you showed to me was tip top. If you are in the market for a car I highly recommend contacting Tyler . I cannot express enough how happy I was to drive away with my car and I owe that to Tyler.........thanks again. Matt in the finance department did a fantastic job getting me low interest with long term and I appreciate all he did for me. PS- there really should be more stars for rating that is not enough for these guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service

We received excellent customer service during our visit, from Edward Roodhouse. He was very helpful and attentive. He made an irritating experience a little more than tolerable and was able to guide me into the right direction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great staff

This was by far the best experience I have ever had purchasing a car! John and his manager Angel went above and beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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paul satterfield

Paul was a great salesman! We had a grest experience while purchasing my new car! He really tries to go above and beyond to make sure his customers are ALWAYS happy! Thank You! Cindy & Sylvia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic experience

Great dealership! Everyone was friendly and knowledgeable. Would definitely recommend this place to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly employees

I was greeted when I walked in the door with a friendly smile and a handshake. Looked at the used cars while getting my car fixed. Not ready to purchase yet but will definitely be back to see these guys when I'm ready to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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