Reviews
Write a reviewMy experience at Pohanka Nissan
I received exception service on my recent purchase from Pohanka Nissan. I saw a car advertised on Cars.com and was exactly what I wanted and the price I wanted to pay. I arrived at Pohanka and they assisted me until closing and I drove away that night in my new car. The management gave me great military discounts and offered me guaranteed service anytime I need it. My sales person Matthew Baden worked to get me the price I was satisfied with. Customer service and finance was friendly and very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GAVE ME MY MIRACLE
After being treated so badly other places due to my situation Angel went above and beyond to help me get a car! I love MY NEW VERSA! Thank you Pohanka Nissan
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AMAZINGLY HELPFUL AND CURTEOUS
This was by far the easiest car buying experience of my life and I have purchased several. The sales staff was extremely helpful and knowledgeable and Logan in finance went above and beyond to get me a fair interest rate and help me protect my vehicle to the fullest extent. When looking for your next vehicle there is no reason to go anywhere but here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Pohanka Nissan has the best service that I have ever experienced. Angela is very friendly, in person and over the phone and always greets you with a smile. Any service I receive is always quick and while waiting I enjoy the coffee and wifi :) Pohanka is a trusted name within the community, and the only place that services my vehicle. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tyler Coles is one great guy....
Tyler Coles is one terrific guy to work with . Everything he said he could do for me to put me into my new car he did and more. I felt very comfortable with him and I truly love my new car. He introduced me to everyone there in service and these folks as well were fantastic (sorry I cannot remember everyone name) but I know your faces and the customer service you showed to me was tip top. If you are in the market for a car I highly recommend contacting Tyler . I cannot express enough how happy I was to drive away with my car and I owe that to Tyler.........thanks again. Matt in the finance department did a fantastic job getting me low interest with long term and I appreciate all he did for me. PS- there really should be more stars for rating that is not enough for these guys!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service
We received excellent customer service during our visit, from Edward Roodhouse. He was very helpful and attentive. He made an irritating experience a little more than tolerable and was able to guide me into the right direction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great staff
This was by far the best experience I have ever had purchasing a car! John and his manager Angel went above and beyond my expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
paul satterfield
Paul was a great salesman! We had a grest experience while purchasing my new car! He really tries to go above and beyond to make sure his customers are ALWAYS happy! Thank You! Cindy & Sylvia
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic experience
Great dealership! Everyone was friendly and knowledgeable. Would definitely recommend this place to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly employees
I was greeted when I walked in the door with a friendly smile and a handshake. Looked at the used cars while getting my car fixed. Not ready to purchase yet but will definitely be back to see these guys when I'm ready to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase