Reviews
From the moment I entered the building my experience was
From the moment I entered the building my experience was pleasant. I was granted with a nice welcome. After hearing what I was looking for the salesperson quickly grabbed some options for me. He took his time to review features with me and helped answer all of my questions. The overall sales completion process took longer than I had anticipated and resulted in the salesperson staying hours past his shift. Not once did he complain verbally or non-verbally. My interactions with the others involved was also pleasant. After waiting 18 years to purchase a new vehicle, this process of purchasing a new car went better than I anticipated. Thank you AutoNation Honda Columbus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very clean and very responsive.
Very clean and very responsive. Great customer service! Safe and friendly location! They have a wonderful staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Trevor was an excellent advisor would highly recommended
Trevor was an excellent advisor would highly recommended him to any new customer and he will be my future advisor for all my upcoming services
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Tiana, your comments keep us motivated and working hard for all our guests! Thanks so much for the warm recommendation of the team here at AutoNation Honda Columbus. Drive safe, and we'll see you on the road.
AutoNation Honda has been an absolute pleasure to work
AutoNation Honda has been an absolute pleasure to work with. From the moment we walked in, my family and I were treated with kindness, respect, and professionalism. Andrew and Sammy went above and beyond to make the car-buying process smooth and stress-free. They answered all our questions with patience and made sure we were comfortable with every step! I also want to give a special shout-out to Philip, the mechanic, for fixing my car and making it run like new again. His work was outstanding, and we truly appreciate the care he put into it. We are genuinely grateful for the exceptional service and the personal attention shown to our family. Thank you, AutoNation Honda, for helping us find a vehicle that perfectly fits our needs!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kyla, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very helpful that they do the multi point inspection when
Very helpful that they do the multi point inspection when providing services. Amenities while I was waiting were perfect. I will be returning in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Stephanie, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
I had an excellent experience with AutoNation Honda.
I had an excellent experience with AutoNation Honda. This is my second Passport bought new from this dealership. John was great to work with - helped me find the perfect car for me and I was pleased with the trade in value offered for my car. I also appreciate the follow up help with the upgrades and how to use them! The whole experience was hassle free and pleasantly easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Genny, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very helpful and responsive.
Very helpful and responsive. Andrew has been especially helpful in getting my car fixed and returned in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
John was very helpful.
John was very helpful. He was very patient with me as I test drove several vehicles. Explained and answered all my questions Excellent work in helping me choose my new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patricia, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Columbus. Don't hesitate to call us if you ever need anything. Be safe on the road!
Our experience with purchasing our Honda Passport was
Our experience with purchasing our Honda Passport was excellent. From the time we stepped foot on the lot until we made the deal we was awesome. Our salesman,John Spears, found exactly what we were looking for and went above and beyond without pressuring us. Following our our purchase many in the dealership congratulated us. I would rate our experience a 10++. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Randal, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
2018 HRV with paint issues that is covered by Honda.
2018 HRV with paint issues that is covered by Honda. The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from them, but will no longer deal with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Robert, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (706) 522-2090 to discuss what we can do to help.
How many white 2018 Honda HRVs does your service department have with paint issues. They have my phone number if your General Manager would like to talk. Not trying to be mean but tired of wasting my time calling this dealership.