Reviews
Replaced Stereo
I had my stereo replaced and it took maybe an hour tops. The service was phenomenal. The people were friendly and very professional and because my repairs were under warranty, the price just couldn?t be beat. Thanks for all that you do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Merriam, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need more help, just give us a call. Happy motoring!
Waited 4 hrs for tire change
My husband spoke with someone on the phone about getting new tires. The person on the phone told him he would need to come to the store to order and pay for new tires up front. After work he went to AutoNation to order and pay and the guy who worked with him said that he could've ordered over the phone and pay when they put the new tires on. So that was one annoyance that people aren't giving customers consistent information and it wasted his time to have to go to the store. He was told to make an appointment to get the new tires put on so he made the appointment for 2:30 pm a couple of days later. He shows up at his appointment time and is forced to wait, it was after 6pm beforehand finally got the car back! Waiting around 4 hrs to get 4 new tires put on, even though he made an appointment! It wasted most of our day and I needed my van to run errands which I was no longer able to do. The sales person went home before my husband left! Terrible customer service, inconsistent information, and not using time management skills. I hate to say it, but I wish we would've gotten tires elsewhere (it's not like the price made any difference in our decision to go to AutoNation vs elsewhere), I don't want to have to deal with these people again for rotations and any tire care using our warranty on the tires. Train your people better, and for goodness sakes, if someone makes an appointment you should be ready at the appointment time to work on that vehicle and get them out quickly. Dont make appointments if you're going to work on everything else before the person who made an appointment.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (706) 522-2089. We'd appreciate the chance to make your experience a positive one.
I won't take my Jeep anywhere else!
Josh has always been so helpful when it comes to my wrangler. I trust that he will take care of it every time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Caroline, thanks for your praise and kind comments about Josh . Feel free to stop by if you ever need any more help.
Satisfied Customer
I went in to only price some tires and by the time I left, I had bought four brand new tires. The service was outstanding and AutoNation will be my go to place for all my car buying needs and repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brandon, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Oil Change
Prompt Service No long wait time!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Verleria, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Awesome!
Mitchell was the best. He was so helpful and accommodating and answered all of my questions. I would highly recommend him to anyone in the market for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kristina, it is great to read such wonderful comments about your recent experience with Mitchell ! Thanks again for the recommendation, and have an amazing day!
Awesome dealership
Everyone on the staff was knowledgeable and helpful. They made me feel at ease buying a new suv . I would highly recommend Auto Nation South in Columbus, GA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Staci, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM South Columbus! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
aking@gq-2.com
AutoNation (Great Company Great People) YES - I am an AutoNation Loyal Customer for Life Why Because of Great People Like: Jackson Bender-Ruben Caudle and Dale Livingston Men with Great Character, Great Leadership skills and a Caring Attitude Three years ago I leased an XTS Cadillac from AutoNation Port Richey because I liked the Car and I liked the Dealership?s, Respectful, Positive, and Professional attitude toward me as a potential customer. When I returned to release another Cadillac XTS l asked for Jackson and he said that Cadillac wasn?t making the XTS anymore and if there was another vehicle he could help me with. When I told him the Dodge Charger Scat Pack was my second choice Jackson asked me if he could help me locate one through AutoNation. When I said yes he went above and beyond to help me. I received a call from Ruben Caudle the General Manager, and Dale Livingston the Sales Manager from the AutoNation Dodge Dealership in South Columbus Ga. We put a deal together in just a few days. These guys even delivered my new Charger from South Columbus Ga. To an AutoNation Dealer in Port Richey. I an extremely happy with this whole experience. AutoNation - A Great Company with Great People. I am a lifetime AutoNation Loyal customer AutoNation knows how to earn your Business
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Charger! We always strive to provide personable and excellent customer service. Thank you again for the review!
2015 Chrysler 200
No communication...drop my car off Thursday Morning and nobody never called me. I had to call them several time and they said that they would call me back. Never got a call, it was on Monday when i got to talk with someone about my car.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change Service
Mr. Chris is always friendly and helpful and very knowledgeable when answering my questions...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kelly, thank you for your kind review; we are happy to pass along your comments to Mr. Chris! If you have any further questions, please give us a call. We're always happy to help!