Reviews
Great service
I bought my car and have it serviced at the victory drive location here in Columbus GA. They've been very generous and helpful to me since the beginning and I appreciate that because it's hard to find. The staff is very welcoming and aiming to please.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us a response, Marc! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service
Very professional. I was given a complete breakdown on what was going to happen and the importance of the service.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, it is great to read such wonderful comments about your recent experience with us! We hope to see you soon!
Always the best
Only have my services and repairs done at this location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patrick, thank you for your positive review. We're happy to service your vehicle for you. Drive safe, and we'll see you on the road.
lmcgruder
MICHUM IS AWESOME, GREAT IN SALES, AND CUSTOMER SERVICE. See CHRIS, O. IN SERVICE, HE'LL TAKE GREAT CARE OF YOU. THANKS GUYS AT AUTO NATION SOUTH . COLUMBUS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leo, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for your feedback! We hope you have a great day!
Excellent Service
I called on Saturday morning asking about a key fob replacement and programming for my car; got a same day appointment for it. Brandon was amazing with helping with the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Destinie, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Excellent
Great job from the service department. Josh was excellent to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Frank, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Bought a Grand Cherokee SRT
Drove 2 hours to find out the truck had a big dent in the door, which they said they will fix, fine. when I got home I noticed a loud ticketing which is a common issue with the Hemi 6.4 motors from a bad camshaft and Lifters. they told me it was replaced but its still ticking LOUD (sent video's), that means the damage to the internal parts are done by metal shavings from the previous lifter/Cam failure at this point the long block motor has to be replaced with a new one per my Mopar mechanic. Keep in mind this is all within the 5 day return policy which I insisted I return the car! They reassured me that is was "certified" and would be covered by the warranty. Today is the fourth day I've sent several videos of the loud ticking to the salesman Craig who keeps assuring me it will get fixed. as of now I wont give a review because I'm a fare person. If the engine block gets replaced, fine I can live with that but how will I get back and forth to work while the truck is in the shop? I will see where this goes and take it from there before I contact BBB and FCA.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Replaced the water pump and recall. Very fast AAA
Top employees Easy to work with. A Plus Service. Everything from getting it to there shop and getting it repaired as fast as possible. It took one day for my problems. Very good job by everyone involved. Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Earl, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help. Take care!
AMAZING service
I brought in my Durango for service on several recalls. I made my appointment online, and when I arrived, I was promptly greeted and ready to go! Less than 3 hours later, I got news of a family emergency. Realizing I did not have my car, I called the dealership to check the status. It was not ready. I explained the situation and the service rep stated that he would pull everyone together to get it finished and to head that way. Sure enough, when I arrived, they had it parked for easy exit and ran to me with my keys. I was so incredibly grateful. I made it to Gwinnett just in time to be with my family before my grandmother passed away. THANK YOU. AutoNation Dodge now has a very loyal customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had such a positive experience with us, Kristen! Thank you for taking the time to share your feedback with us.
Leroy Cutter Salesman
Best experience ever! Mr.Cutter and his team went over and beyond me! Again thanks Auto Nation! Justin and Cutter are the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!