Reviews
Great experience.
Staff was helpful getting services complete. All of my questions were answered, with professionalism and respect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lemon Car
Purchased a vehicle 2 weeks ago and it is already in the shop using the extended warranty
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (706) 324-4161 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
isanks43@yahoo.com
The CSR were very helpful and informative...very pleased with the service and kindness of the staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeep Renegade Service
Great service, friendly people! Super clean facility!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
Easy to work with. Very pleasant and friendly staff. Had a great experience. Will recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Divine Sales Angels - AutoNation
Words cannot express my feelings about this place of business. I have never been treated with so much dignity and respect. I needed a car very badly and didn't think I qualified for a new one. Actually I was bringing my daughter's truck to be serviced and didn't expect to buy a car, but because the professionals at AutoNation South Columbus, GA are so divinely committed to there jobs, they assured me I had nothing to worry about and they would put me in a car! and that they did. I was overwhelmed, I really do believe they are God's Angels and they work through HIM. Thank you to everyone there I came in contact with. Especially Sabrina Mathis, my Sales Angel, and the manager and Finance Person. Love those Angels!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst service ever
Was told they were 85% sure they could get me approved for a 2018 jeep renegade with 500.00 down then was told I needed more money so I ordered 1000 Mr Cutter then told me I'll need a strong co signer I believe they just didn't want to do the sales they also ran my credit 9 time when I though they were running 1 time when asked to speak with the loan manager they gave the phone to mr cutter
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Larry, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (706) 324-4161 to discuss what we can do to help.
Auto Repair
Staff was very friendly and I didn't have to wait long for repairs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ram service
Chris was very helpful and professional with getting my vehicle serviced. I will definitely be coming back for future services. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Recall Repair
I scheduled appointments several days in advance. My appointment was at 10:00. I was told It would be 3 hours to do recall service work. IThree hours later I was told they got backed up and would be 2 more hours. This was very poor customer service. I will not be back for service or buy a cari asked for a receipt Chris gave me an our open work order that said expected time 7:00,p.m. I guess he was trying to cover himself.I not sure if the work got done makes me wonder.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for sharing these comments, James. We are disappointed to hear your service took longer than expected. If you would be willing to give us another chance in the future, please reach out to our General Manager at (706) 324-4161. We would appreciate the chance to turn your experience around.