Reviews
Mr.Nelson
I was treated like family. I wasn't pressured to do anything I wasn't comfortable with and it really felt great to finally feel like nothing was being forced on me. Their finance guy Paul is awesome and down to earth. No forced warranties or change of price before signing. They will find a way to put you in the car of your dreams guaranteed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marcus, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Oil Change Expeince
The service was friendly. The majority of the staff did NOT have Masks on and I didn't feel safe. If they were wearing masks they were not wearing them properly. I did not feel safe at all.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We take your feedback very seriously and thank you for bringing this to our attention, Johniqua Williams. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.
Awesome service
My experience was AWESOME from start to finish. The process was fast and efficient. Everyone was personable, which made the process even better. Thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Geranda, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Worst Car Buying Experience Ever
I brought a used Ram 3500,drove 5 hours to get it,by the time I made it almost back home the truck just lost power while I was driving and started back up,i looked up the problem and it was a bad ignition,now i haven't even had the truck for 12 hrs yet,i called the salesman the next morning to let him know about the problem to see if it was something they could do,he gave me the run around saying call Monday morning when the techs get in to only tell me its a problem they do have,im not over my 5 day return but im over my 250 miles,its nothing they can do and it should be a easy fix,of course im over 250 miles because i drove over 5 hours from NC to purchase it,but its definitely not good business and I will never deal with them again or send anyone to them!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Shawn, we strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to turn your experience around. Please reach out to us at (706) 522-2116 at your earliest convenience to discuss how we can turn this experience into a positive one.
Great Service
The service department was very helpful in assisting me with all my concerns while working on my vehicle. Even though they were busy they took time out to explain my options while assisting other customers, I?m hesitant of some dealerships but I have no problem going back and referring others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Adrian, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Outstanding service
New transmission works wonderfully. No issues whatsoever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Timothy, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Customer Service
Donnie and Robbie have been taking care of me for years. Two good guys.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leslie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Jeep repair
Courteous service department staff and fairly quick repair time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Garald, thank you for your positive review. We're happy to have been of service to you. If you have any further questions, please give us a call. We're always happy to help!
Pam Keys
Great job in and out with no problem and JP is the best service guy?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Tire repair
Always a pleasant visit with the service department. Friendly department who care about their customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melvin, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. If you ever need help, just give us a call. Happy motoring!