Reviews
#1 Customer Service Dealer
The team at Ken Pollock Ford was a very welcoming and friendly group. They are a five star without a doubt. I would recommend anyone looking for a Ford or Lincoln visit this location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review! We appreciate it.
Rocky Ridge Raptor
I purchased and service my truck at Ken Pollock Ford. I’ve always been impressed with very friendly staff. They are eager to go out of their way to make sure you are satisfied. I recently moved well over an hour away from the dealership. I didn’t hesitate bringing it back to Ken Pollock’s. I know my truck is near good hands!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thank you for continuing to choose us for your vehicle needs. We appreciate you!
Great
I recommend this place to anyone awesome people very friendly the price was reasonable the people are very helpful I love the car I purchased..👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Minnesota! Thank you for the review!!
Great experience
My experience overall was a positive experience. The atmosphere at Ken Pollock is very welcoming. Luke, especially, made us feel comfortable with all questions we had. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the awesome review, we really appreciate it!
Great service and great people!
They’re welcoming and willing to work with you to get you the vehicle that you want! Go see Luke Henger(salesman) he’s great at finding you the right vehicle for you and working with you in a friendly and helpful attitude! Never felt pressured to buy the vehicle and Customer Service is a 5 star which is why I went with Ken Pollock Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi! Thank you for the 5 stars! We're glad you had a great experience! Hope to see you again in the near future!
Hi! Thank you for the 5 stars! We're glad you had a great experience! Hope to see you again in the near future!
10/10 would buy from them again!
I had a very positive experience at Ken Pollock Ford. They went above and beyond to accommodate me. Every single employee from top to bottom was professional and courteous! I will be purchasing from them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are here for anything you may need. We appreciate you taking the time to review your experience. Enjoy!
World class
Great people to deal with very strait forward treated me good .They came right out to see what i was intersted in and told me a lot about the car i was looking at before i test drove
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! It's our pleasure!
Very personable and knowledgeable
This dealership went above and beyond to ensure I got the vehicle I wanted and helped make the process easy and enjoyable so I could drive away happy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's what we like to hear! Congratulations!
Positive Experience
Bill, Bob and Drew were very professional, polite and accommodating. I feel like I got a great deal. 10 of 10. Definitely would buy here again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much. Welcome to the Ken Pollock Ford Lincoln family!
Remarkable Service!
Such a remarkable experience with Sales Representative, Bob Thennes! He was professional, knowledgeable, and patient in explaining the features and benefits of MKX. I would strongly recommend Bob to family and friends or anyone for that matter! I love my Lincoln MKX, thank you again Bob!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review of your experience! We are thrilled to hear how much you are enjoying your new MKX!!