Jeff Schmitt Chevrolet East

William Conn was a great help from answering all my question about the car I wanted. And helped me get a great price on it. I would recommend Jeff Schmitt Chevrolet to anyone. This was my fourth vehicle I have purchased in my life and was the best experience so far. Thank you for time.

The personnel at the dealership was friendly and fun to work with. They explained in detail of the financing process and wonderful customer service.

Today my wife and I purchased a new car from Jeff Schmitt , East. We were treated with so much respect. The staff was very professional and curtious . And Mr. Henry Essick II , was such a great help to us . He put his heart and soul into helping my wife and I. We will deffinately use Jeff Schmitt again , and especially Mr. Henry Essick II . To all of my friends and neighbors , I highly recommend Jeff Schmitt Auto Sales. Sincerely, David and Debbie Foster.

I found the car I wished to purchase on line and made an appointment to visit the dealer to inspect/drive the vehicle. The dealer was a 4 hour drive away......but it was exactly the vehicle I wanted and it was offered at a very good price. Upon arrival, the sales manager that I was supposed to see (Jeff) was not even there. My arrival seemed like a surprise to them...they first denied me a test drive because it was raining outside but then they agreed after conferring with some boss I never saw. Then a salesman (more like sales boy) with only one day on the job started hovering over me and continually urging me to buy,...he was trying to be pleasant but I wanted technical information......his answer to all questions was to look it up in the owners manual. I was beginning to have second thoughts about the visit by now......the car was great...it was the sales team Charlie Chaplin like sales approach that was killing my desire to purchase. I realized I had had enough after a sales person (Ray) attempts to talk me out of a dealer option that I previously agreed to purchase on the phone for an additional $699. ......his argument was that they really don't like to do that kind of work and that I should just purchase the car and take it home and have the option added locally...it other words - just give us your money and go away. By this time I was indeed leaving (forget the car!) and unbelieveably another so called "manager" (Chris) follows me out into the parking lot and tries to tell me politely that I was a fool to drive 4 hours and not buy the car. I regret not getting the car but I dot regret walking away from those amateurs....the sad part is that I expect they think they are really good at what they do.

Continued issues with service quality, repairs are not done correctly causing repeated return trips to dealership. This visit one of the replacement parts was not replaced as it should have been and another new wheel was damaged during install. All wheels were left with grease and wax or some kind of film on them. I would think the technician would clean off the newly installed wheels once reinstalled on the vehicle. There seem to be no quality control checks within the service department. This makes the fifth occurrence of a repair not being completed correctly or completely causing me to have to return for a follow-up service visit to have the repair finished.

Courteous and helpful in all aspects of the transaction. Worked to fit vehicle within our budget. Paperwork was processed quickly and efficiently.

Exceptional vehicle searched within 500 miles of my home to find this vehicle. Internet sale was right on, told me what my trade value was and the walk out the door price. Stayed after hours to complete sale and could have driven home that night. But I needed snow tires put on. Next day they went beyond and asked if I wanted a fresh oil change. It was worth the six hour drive to buy this vehicle. They accepted my credit card and personal check.

Tip and Jeff made our car buying experience a BREEZE! We will be in the market to replace our other automobile within the next couple years and will make the trip to buy it at Jeff Schmitt!

This is the 1st time that I needed service since the change over to Jeff Schmidt and was very satisfied. The service department has always been the reason I've purchased 5 vehicles there and always had all services completed there.

brent and ray were wonderful . they listened to what we wanted and gave us a wonderful deal and a great experience.