Reviews
Everyone was very friendly , knowledgeable and helpful ,
Everyone was very friendly , knowledgeable and helpful , especially Stephanie Havens. I specifically asked for her because she was very helpful last year when my husband purchased is frontier truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cypruss, It’s wonderful to know that Stephanie Havens made such a strong impression during your husband’s purchase that you specifically requested her again. Thank you for recognizing her excellent service and the support of our team.
I was very pleased with my service from Jennifer Hall.
I was very pleased with my service from Jennifer Hall. She was very helpful to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kenneth, We're so pleased to hear that Jennifer Hall provided you with excellent service during your visit. Her commitment to helping our customers is greatly valued, and we're glad she made such a positive impression. We appreciate your business and look forward to assisting you again whenever you need us.
Our salesperson Michael Mashuta made our car buying
Our salesperson Michael Mashuta made our car buying experience an absolute pleasure. He made the whole process seem effortless for us. Michael worked diligently to ensure that all of our questions were answered as well as having our best interest in mind. We felt very comfortable with the purchase knowing that we were in good hands with Michael. He went above and beyond every step of the way. If every salesperson were like Michael, the car buying experience wouldn't be as daunting to customers. Michael is a great asset to your dealership and should be recognized for his outstanding customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so happy to hear how exceptional Michael was throughout your entire purchase. His dedication, professionalism, and genuine care for his customers truly make him an asset to our dealership. We’re grateful you felt in good hands and appreciate you recognizing the remarkable service he provided!
Guys took us back to service area to explain what was
Guys took us back to service area to explain what was going on…appreciated that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RCPalm, We truly appreciate you recognizing our team's effort to bring you into the service area and explain the work on your vehicle. Transparency and clear communication mean a lot to us, and we're grateful you valued that approach. Thank you for your business!
Michael Masciarelli was very good, 5 stars, not pushy and
Michael Masciarelli was very good, 5 stars, not pushy and not overly talkative, which we appreciated. He was pleasant and knowledgeable. I was very happy with the trade in value and with how quickly we were able to get the "new" car I am the primary drive of this vehicle which I made clear several times. Unfortunately, all the paperwork shows me as the co-signer. In regards to the finance team, it took a while to get copies if all the paperwork. I ended up having my daughter pick it up at the dealership, over a week after the sale. I received an email file around the same day. I feel that the gentleman who took care of this for us was not as easy to work with. Needed the wipers replaced since they did not work very well. I asked to have the back wiper replaced as well and was told that it was not needed. It does need to be replaced, very noticeable with the snow and rain. I guess I'll have to pay for that one. All in all, the staff, starting with Mel (also 5 stars), was great. The dealership was clean and comfortable. Decent experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janet, Thank you for sharing your detailed feedback with us. We're pleased to hear that Michael Masciarelli and Mel provided you with excellent service, and that you appreciated Michael's knowledgeable yet low-pressure approach. We're also glad the trade-in value met your expectations and that the purchase process moved quickly. However, we sincerely apologize for the issues you experienced with the paperwork listing and the delay in receiving your documentation. These concerns fall short of the seamless experience we strive to provide. Additionally, we regret that the rear wiper assessment didn't align with your needs. We'd welcome the opportunity to make this right, please reach out to our management team so we can address these matters properly. Thank you for recognizing our staff and facility, and we hope to exceed your expectations moving forward.
Overall experience at Lea Nissan was excellent.
Overall experience at Lea Nissan was excellent. The salesman, Mike Mashuta, was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maurice, We appreciate your thoughtful review. Mike Mashuta’s professionalism and customer‑focused approach clearly made a positive impact on your visit. We’re pleased your overall experience at Lea Nissan was excellent.
I took my Car in for an oil change and tire rotation, the
I took my Car in for an oil change and tire rotation, the service was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathy, thank you for your positive review! We are happy to hear that our team got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Andrew Carson was Very helpful and friendly.
Andrew Carson was Very helpful and friendly. He made my buying my Nissan Rogue enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donna, It's great to hear that Andrew was so helpful and friendly while helping you buy your Nissan Rogue. We're glad he made the experience enjoyable for you. Thanks for sharing!
Best dealership for repairs abd service .
Best dealership for repairs abd service . On top of customers needs m, coupons, savings, time involved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pj, Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Pleas do not hesitate to give us a call if there is ever anything more that we may help you with.
Staff is always friendly.
Staff is always friendly. Jennifer and Aaron are exceptional; always assuring our needs are met
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sherri, We love hearing Jennifer and Aaron are exceptional and that our staff is always friendly! Making sure your needs are met is what we're all about. Thanks for your business!