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Lia Nissan of Glens Falls

(544 reviews)
Visit Lia Nissan of Glens Falls
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (866) 478-6041 (866) 478-6041
Used (866) 480-9278 (866) 480-9278
Service (866) 448-5066 (866) 448-5066

Reviews

(544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The people that work there are very helpful and kind.

The people that work there are very helpful and kind. Every time I go in they are amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous and professional sales department.

Courteous and professional sales department. Showed us the entire dealership and service department. Answered all questions and financing department was great too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, James! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Nissan needs. Safe travels until we meet again!

I am new to the area and everyone was very friendly at

I am new to the area and everyone was very friendly at this dealership. Will definitely return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this terrific review! We are happy to know that our team was very friendly. We look forward to serving you again in the future when the time comes.

Good service that keeps me up dated on the needs of my

Good service that keeps me up dated on the needs of my vehicle for the best performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for you leaving us this stunning review! We are pleased to know that our team kept you updated on the needs of your vehicle for the best performance. We hope to serve you again in the future when the time comes.

They are informative and kind.

They are informative and kind. The dealership was clean and had music on , which was nice. Salesman we great. Christian Mondo was very helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sue, Providing impeccable service is so important to us here at Lia Nissan of Glens Falls and we are glad that Christian's efforts met your satisfaction! We are thrilled to know that he was very helpful, professional, informative and kind. Congratulations on your new vehicle- behalf of the entire team!

JoAnne Chapleski was very helpful, greeting me right away

JoAnne Chapleski was very helpful, greeting me right away when I dropped off my car for service. She confirmed the service that I was requesting, sent me an update when my vehicle was done and stayed until I picked up my car at the end of the day to complete my transaction. I was very pleased with this service visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Maxi, thank you for your trust in our service team! We're happy JoAnne provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. We appreciate your business and trust!

I arranged with Aaron Boule to bring my vehicle in to

I arranged with Aaron Boule to bring my vehicle in to check unusual creaking and knocking noises heard in the front end when turning the steering wheel. Both Aaron Boule and Mike in service were very attentive and had my vehicle assessed by the technician who determined that the front strut assembly needed to be replaced. Additionally, an alignment and test drive were performed. I'm very happy with the customer service and the repair service provided by the technician. Very happy that the problem was resolved. Excellent service at Lia Nissan as usual!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Aaron and Mike handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

Aaron Boule did an excellent job.

Aaron Boule did an excellent job. Answered all of our questions and got us on our way in a hurry!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing positive feedback on Aaron! We want all of our guests to be treated to service that is thorough and convenient, so we're happy that's exactly what Aaron provided for you. We look forward to your next visit!

Always a pleasant experience Aaron Boule and the rest of

Always a pleasant experience Aaron Boule and the rest of the Service department are top notch, job is done right and in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, John! Thank you for honoring us with your patronage over the years. We're so pleased Aaron and the Lia Nissan team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you!

I'm so pleased to finally have my purchase of a Rogue

I'm so pleased to finally have my purchase of a Rogue completed in time for last minute Christmas shopping. Thank you Mike Masciarelli for making all those steps easy. I know if I have any questions you'll be there to show me how it all works. Best wishes for a Happy and prosperous New Year to you and all the staff at Lia Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review of your dealership experience! We're delighted Mike provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Rogue! We wish you all the best in your upcoming journeys, from everyone at Lia Nissan.