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Kia of Murfreesboro

(208 reviews)
Visit Kia of Murfreesboro
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 287-8345 (877) 287-8345
Used (877) 289-0980 (877) 289-0980
Service (888) 347-9605 (888) 347-9605

Reviews

(208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Murfreesboro from DealerRater.

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From the time I contacted this dealer I have been very

From the time I contacted this dealer I have been very satisfied. Every step of the transaction was smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alyce, we're delighted to hear that your experience with Kia of Murfreesboro was smooth from start to finish. Thank you for choosing us!

10/10 experience.

10/10 experience. Jahlil is an incredible, honest salesman and Martin, the owner, genuinely cares about making sure buyers are getting the best deal possible. As a woman, I felt totally comfortable the whole time and never felt I was being taken advantage of, which I appreciate more than words can describe. On top of that, the man who helped us with paperwork was able to lower our monthly payments even more while adding additional insurance. This company works great as a team, and I will probably never buy from anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kaylie, we're delighted to hear about your positive experience with Jahlil and the team at Kia of Murfreesboro! It's wonderful knowing you felt comfortable and well taken care of throughout the sales process. Thanks for choosing us and sharing your positive feedback!

We recently purchased a vehicle from Kia of Murfreesboro,

We recently purchased a vehicle from Kia of Murfreesboro, and while the overall purchase was positive, I was disappointed with how a specific request was handled. We had requested the second remote for the vehicle at the time of purchase, but unfortunately, this request was not addressed. Despite following up with Kia, there was no resolution or clear communication on how the issue would be resolved. This has been quite frustrating, as we believe it's a reasonable expectation for a dealership to fulfill such requests, especially after a purchase. I hope that the dealership will take this feedback seriously and improve their follow-up process to ensure future customers don't face similar issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great experience in every aspect.

A great experience in every aspect. Everyone was courteous and respectful. No pressure whatsoever about anything and I mean anything! We didn’t have to go through the run around or back and forth that a lot of car dealers subject you to. If you’re interested in buying a car you should check out Murfreesboro Kia, it’ll be worth it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had such a positive experience at Kia of Murfreesboro! Thanks for recommending us and sharing your feedback. Enjoy your new car!

I bought a 2 year old Sorento in which a couple of

I bought a 2 year old Sorento in which a couple of details had been overlooked during the trade-in inspection and i had to come back on a different day to get them corrected. Chance and David went out of their way to make things right!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, it's great to know that Chance and David were able to assist you with your Sorento at Kia of Murfreesboro. We appreciate your patience during the process and are glad everything worked out! It is always our pleasure to go the extra mile to assist our customers, and we are glad our efforts did not go unnoticed! Thanks for sharing!

I love this dealership very clean, has friendly staff,

I love this dealership very clean, has friendly staff, has a cozy environment, easy-to-find

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Shaunte, thank you for leaving Kia of Murfreesboro a five-star review! We are thrilled that our team was welcoming and you had such a positive experience.

Great service from everyone.

Great service from everyone. Especially Storm. He made it a great experience. I will continue my business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dono, we're delighted to know that Storm and the team at Kia of Murfreesboro provided you with great service. We look forward to continuing our business relationship!

Best dealership in Murfreesboro

This is the best dealership in Murfreesboro. Always a friendly and warm greeting at the moment you walk in the showroom or on the lot. David handled us with (the Kia Guy atmosphere). He is an excellent new salesman and very friendly and knowledgeable. Excellent sales manager. He knows what you want and if he can you get it. Very pleased and happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to know you had such a positive experience at Kia of Murfreesboro! It's great that David and our sales manager were able to assist in finding what you wanted. Thanks for the review, we appreciate it!

Sales and services here are wonderful.

Sales and services here are wonderful. Very helpful and responsive. So much better than the Greenway dealerships! I'm happy to drive the extra distance from Nashville!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cynthia, we're delighted to know you've found our sales and service at Kia of Murfreesboro helpful! It's an honor to hear that you make the drive to work with us. Until next time!

Continued good service.

I have been using Kia of Murfreesboro for several years. This is my third Kia vehicle and the second one I have purchased from Kia of Murfreesboro. I have always had outstanding service experience with Kia of Murfreesboro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeff, it's fantastic to know you've had consistently great experiences with us at Kia of Murfreesboro. We appreciate your loyalty and look forward to serving you for many more years!