Reviews
New owner
Always pleased with the excellent quality of service from customer service to the sales person and to the parts department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Ford Escape
I am thankful to have a new car with the right choice. Just got it yesterday. I was pleased with all the help Ted has gave to me. I feel safe and comfortable driving it! Definitely one of the best cars I ever owned!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
F150 stx
The treatment from this dealership from the beginning has been excellent
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ted Bauer
Excellent. My leased vehicle was coming to an end. Customer Service made an appointment to come in to the dealership and talk to Ted Bauer in sales. I decided to purchase my leased vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought an Excape
Appreciated the no-nonsense agreement for the most part. Only downside was the bean counter trying to sell us xx that we don't need which I understand is the status quo.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales guys
Bought a 3 year old Fusion. Car was in great shape and below market. Got me a better rate through my bank so the 4 year 100k mile warranty would fit in my monthly budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy
Service was great and my wife found her next truck. Todd in service was a delight to work with and Tony in sales was a big help with lease ending date and helping wife with pricing on a new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Kept up to date on service as well as found recalls needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent experience
I could not be happier with my new car buying experience from Johnson Ford in New Richmond WI. I felt welcomed from the minute I arrived, and the salesman was gracious and patient. I never once felt like he was trying to sell the car to me, he let me make up my own mind and let the car sell itself. Exceptional customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F 150 service
Very helpful service dept. always have been since we purchased our truck and Van from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase