BMW of Tyler

Came to this place on December 11th 2024 for a gas cover gasket issue! Total was 2,500 didn’t even last a week! Turns out they left the cover off! Then took it back to the place left it there for 3 weeks didn’t receive a rental car! Got the car back January 10th 2025. Car broke down February 13th 2025 motor is destroyed! No good customer service! They messed my vehicle up! Probably will have to get a new vehicle! Called them and they didn’t even tell me that there was metal shavings in my oil when they did the oil change! NEVER COMING BACK TO THIS PLACE OF BUSINESS! DON’T TAKE TOUR VEHICLE HERE FOR SERVICE YOUR VEHICLE WILL NEVER BE THE SAME!

I assisted my daughter purchase a vehicle from BMW of Tyler. We were assisted by Peyton Walker. I have purchased several vehicles from other dealers and I must say this is was one of the best experiences I have encountered. Peyton went above and beyond to make sure we got the best price and best financing. His open and honest approach to all of our questions and concerns were handled in a very profession manner. He made it possible for daughter to get her dream car and I am very appreciative of his work ethics. If you want a sales person who will go the extra mile to earn your trust and business, look no further than Mr. Peyton Walker. I also want to add that everyone we met at the dealership could not have been more cordial. Great dealership and great staff.

Mr. Peyton Walker at Tyler BMW assisted me with the purchase of my car and I highly recommend him! He was extremely professional and helpful—without any overly aggressive sales tactics! Peyton went above and beyond to help me by finding the SUV package I wanted and within my price range. I was treated as a person and listened to, not like “a number” or just “a sale.” The buying process was the easiest and most efficient I have ever had when purchasing a vehicle, plus it was the first I have purchased without my spouse. I love my SUV, it is fun to drive! Ask for Peyton Walker to help you find the best vehicle for you!

Jeff was very helpful and communicative. It can be stressful trying to find a vehicle in another state and Jeff was very prompt on answering all questions. 5 STAR

I took my X3 in for service today and this was the second time Cooper Smith has helped me. He is, by far, the most helpful, honest and down-to-earth person I have ever dealt with in my 34 years of having maintenance done on various vehicles that I have owned. I could not have asked for a better experience. BMW of Tyler, you have an excellent employee in Cooper. Cooper, I can't thank you enough for your help!

Cooper, Thank You for you professional and efficient service today.Appreciate your Service! Love my 535 I Thanks for taking care of my needs. Your the Best !!!

Jennifer in the service department is the best at her job I have ever seen. Hope she never leaves this dealership. She a really special person to have in today’s world!! Tony Littlefield

Live in St Louis. Was traveling to College Station on May 26 and lost rear tire on my X3. Was able to get to dealership about 450 pm. Was met at door by Cooper Smith. He was super helpful and fortunately had tires and he got us right in. He kept up updated and we were back on the road by 6 pm. Being out of state was great relief to be treated so well !

I purchased a pre owned vehicle, and Michael made the process seamless. He was helpful with showing me what we needed to see over the phone as I don’t live very close, and once I got there he was attentive and informational. I imagined purchasing a vehicle while my husband was out of town may be difficult or intimidating, but not with Michael and BMW or Tyler!

Purchased this vehicle because I had previously owned one but this was a upgrade that have different futures.