Jim Ellis Buick GMC

I had a great pleasure of working with a sales person name Larry downs to assist me . He was extremely patient and answered every question I had . I definitely recommend him and Jim Ellies specially if you’re looking for a great deal .

JAYLAN WAS AWESOME TO WORK HE GOT ME IN MY DREAM TRUCK WAS AN AMAZING GUY WOULD MOST DEFINITELY PURCHASE FROM HIM AGAIN THANK YOU SO MUCH JAYLAN !!!

No greeting EVER. Help at desk had us standing for 10-15 minutes before a man asked for my name. Buick had chosen date and time to arrive. Very poor scheduling. Too many cars. Told I would be called in 24-48 hours after scope check. NEVER had a call even after 72 hours. I called and left message to have car out front for pick up. I am very disappointed in Jim Ellis Buick. I had great service for 9 years at Buick in Shillington PA

My experience at Jim Ellis Buick GMC Atlanta was great! Upon my arrival I was quickly greeted with smiles & good vibes by my salesman, Jaylan, & my 5 star experience took off from there! I felt welcomed & well taken care of. All key factors that led towards my purchase.

The team was extremely helpful in the selection process of our vehicle. They were easy to work worth and professional.

This is a great dealership to work with. I’m a repeat customer and will come again.

I am currently pleased with the work they was done. The communication from Chris my service advisor left a lot to be desired. Every piece of the process took longer than he said it would. When I spoke with him, I always felt like I was just a number which is the exact opposite of what the hold message says they want you to feel like. When I kept asking about the delays, the information I got from Chris was minimal and he seemed annoyed I asked. I finally had to speak with the manager in the Parts department who gave me a very detailed explanation as to what was going on with the parts. He even told me one has been on back ordered but that it had finally be resolved. He looked up the tracking and told me exactly when they would receive them. I was frustrated that I could not get any of this information from Chris. I'll return to Jim Ellis but will ask for a different service advisor next time. I'll hope to be treated less as a number and be given the information that I am looking for.

Nothing good to say about the purchase of my 2016 Buick Lacrosse. Very unhappy and will never do business with them again.

Hands down the easiest experience I’ve ever had buying a vehicle. No back and forth, no games, and no wasted time. I would absolutely buy from them again as well as recommend them to family and friends.

Chris, Richard and Joe were all a pleasure to work with. I would highly recommend Jim Ellis GMC!