Springfield Select Autos

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 27, 2016

    This place does not car about its customers what so ever..Purchased a car there and it has been the worst mistake I ever made. Don't let them tell you... they will make it right by putting it on paper cause they won't. Didn't fix any of the problems they said they would and then talk to you like you are the problem. Trust me, stay away from this place or you will regret it

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2016

    Great car!!!!!! Awesome price!!!!! Marty was an awesome help and he went the extra distance to get me a payment I could afford in the car we wanted!!!

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    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 29, 2016

    I WANT TO THANK THEM FOR GETTING ME A VERY NICE EQUINOX AND SAVED ME $1000s EVEN THOUGH I HAD BAD CREDIT. WAY NICER CAR AND LESS MONEY DOWN THAN THE LOCAL... BUY HERE DIE HERE ...OR PAY HERE

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2015

    I usually never write reviews, but this time I really wanted to let everyone know how AWESOME this place is!! So here it goes... I was in need for a new... car and needed it fast. I was very limited on money with it being so close to Christmas. I stopped by several other car lots around town and all they wanted to do was get me into something that I would have to finance through them at a ridiculously high interest rate. I was getting pretty discouraged and was beginning to think that this was going to be my only option until I stopped into this lot. I explained my situation to them and Matt was so accommodating and helpful. He listened to me and stuck within my price range instead of trying to get me into something more expensive like everyone else did. Their prices and mileages also seemed lower from all the other lots I had been to. Matt let me take one of cars I was considering for a few days which wasn't even a possibility with the other lots even with my down payment! What impressed me the most was that Matt and Mark went the extra step above and to my very pleasant surprise found me, not 1 but 2, of the cars I really wanted!!! Who actually does that anymore? I can positively tell you that none of the other place I went to did! I am now a very happy owner of a 2010 Lincoln MKS thanks to Matt and Mark!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2015

    I usually write reviews when I absolutely hate something, but this time I really wanted to let everyone know how AWESOME this place is! So here it goes...... I was in need for a new car and needed it fast. I was very limited on money with it being so close to Christmas. I stopped by several other car lots around town and all they wanted to do was get me into something that I would have to finance through them at a ridiculously high interest rate. I was getting pretty discouraged and was beginning to think that this was going to be my only option until I stopped into this lot. I explained my situation to them and Matt was so accommodating and helpful. He listened to me and stuck within my price range instead of trying to get me into something more expensive like everyone else did. Their prices and mileages also seemed lower from all the other lots I had been to. Matt let me take one of cars I was considering for a few days which wasn't even a possibility with the other lots even with my down payment! What impressed me the most was that Matt and Mark went the extra step above and to my very pleasant surprise found me, not 1 but 2, of the cars I really wanted!!! Who actually does that anymore? I can positively tell you that none of the other place I went to did! I am now a very happy owner of a 2010 Lincoln MKS thanks to Matt and Mark!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?