Reviews
Write a reviewCar is listed as a manual but is clearly an automatic.
Car is listed as a manual but is clearly an automatic. Automanual doesn’t make a car a manual.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The people were nice enough but they obviously were lying
The people were nice enough but they obviously were lying when they said the car was in great shape. The spark plug cap was literally being held on by zip ties and the oil valve gasket was leaking and let's not get started in the fact that the engine control module looks to be going out as well. I've had the car for a week so far. Run..from this dealership . They are obviously trained salesmen and are trained to feed you a bunch of xx just to make a sale. They should be ashamed of themselves
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Go Somewhere Else
If I could leave negative stars for this crooked dealer I would. I found a good deal for a used 2008 Silverado on one of vehicle search engines. After speaking with Matt at the dealership, we went and looked at the vehicle for my 16 year old's first truck. Other than a few issues that you would expect from a 2008 vehicle, it appeared that it was in pretty good shape for the price. I had specifically asked Matt if there was anything else that I should know about the vehicle and was told no. After making the purchase I immediately scheduled a visit for our local mechanic to look it over, get an oil change, etc. It was a approximately 3 week wait to get it in. Once it went to the mechanic I immediately received a phone call that I needed to come and look at something because we had a problem. Once I got there, I was shown that the drivers side frame had so much rust damage that it was basically undriveable. In addition, the cross beam support in the rear of the vehicle was also rusted through. I immediately sent a text to Matt and was told that he was shocked that it had that much rust damage. I find it very hard to believe that they had no idea that the truck had this issue. After going round and round with Matt and my finance company, I'm basically stuck with a truck that can't be driven. I was even told that the Springfield Select Autos would work with me on possibly purchasing the truck back and we would purchase something else on the lot, but after getting very minimal responses I determined that I wasn't going to get anywhere. Plus, why would I trust Matt to actually sell me a functioning vehicle at this point? Overall, I got swindled by this crooked car dealer. Hopefully someone does their research and avoids purchasing anything from this dealer.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Junk cars and Matt is treble
They sell junk cars tell you there going to fix them afterwards and then it takes for ever ! Matt the manager lies abs when your car breaks down doesn’t call you back! Then treat you like crap when you come in and talks down to you !
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Avoid at all cost
This place does not car about its customers what so ever..Purchased a car there and it has been the worst mistake I ever made. Don't let them tell you they will make it right by putting it on paper cause they won't. Didn't fix any of the problems they said they would and then talk to you like you are the problem. Trust me, stay away from this place or you will regret it
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car
Great car!!!!!! Awesome price!!!!! Marty was an awesome help and he went the extra distance to get me a payment I could afford in the car we wanted!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT CARS AT GREAT SAVINGS
I WANT TO THANK THEM FOR GETTING ME A VERY NICE EQUINOX AND SAVED ME $1000s EVEN THOUGH I HAD BAD CREDIT. WAY NICER CAR AND LESS MONEY DOWN THAN THE LOCAL BUY HERE DIE HERE ...OR PAY HERE
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They Lived Up To Their Name!!!
I usually never write reviews, but this time I really wanted to let everyone know how AWESOME this place is!! So here it goes... I was in need for a new car and needed it fast. I was very limited on money with it being so close to Christmas. I stopped by several other car lots around town and all they wanted to do was get me into something that I would have to finance through them at a ridiculously high interest rate. I was getting pretty discouraged and was beginning to think that this was going to be my only option until I stopped into this lot. I explained my situation to them and Matt was so accommodating and helpful. He listened to me and stuck within my price range instead of trying to get me into something more expensive like everyone else did. Their prices and mileages also seemed lower from all the other lots I had been to. Matt let me take one of cars I was considering for a few days which wasn't even a possibility with the other lots even with my down payment! What impressed me the most was that Matt and Mark went the extra step above and to my very pleasant surprise found me, not 1 but 2, of the cars I really wanted!!! Who actually does that anymore? I can positively tell you that none of the other place I went to did! I am now a very happy owner of a 2010 Lincoln MKS thanks to Matt and Mark!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They lived up to their name!!!
I usually write reviews when I absolutely hate something, but this time I really wanted to let everyone know how AWESOME this place is! So here it goes... I was in need for a new car and needed it fast. I was very limited on money with it being so close to Christmas. I stopped by several other car lots around town and all they wanted to do was get me into something that I would have to finance through them at a ridiculously high interest rate. I was getting pretty discouraged and was beginning to think that this was going to be my only option until I stopped into this lot. I explained my situation to them and Matt was so accommodating and helpful. He listened to me and stuck within my price range instead of trying to get me into something more expensive like everyone else did. Their prices and mileages also seemed lower from all the other lots I had been to. Matt let me take one of cars I was considering for a few days which wasn't even a possibility with the other lots even with my down payment! What impressed me the most was that Matt and Mark went the extra step above and to my very pleasant surprise found me, not 1 but 2, of the cars I really wanted!!! Who actually does that anymore? I can positively tell you that none of the other place I went to did! I am now a very happy owner of a 2010 Lincoln MKS thanks to Matt and Mark!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase