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Neil Huffman Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (208 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 10:00am–7:00pm 7:30am–6:00pm
Tuesday 10:00am–7:00pm 7:30am–6:00pm
Wednesday 10:00am–7:00pm 7:30am–6:00pm
Thursday 10:00am–7:00pm 7:30am–6:00pm
Friday 10:00am–7:00pm 7:30am–6:00pm
Saturday 10:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Volkswagen

Chris Jackson and sales manager (shelia) made car purchase process stress free. Would recommend to family and friends. Will return for future car purchase and service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the feedback! We appreciate you taking the time to leave us a review!

Wow a great new car buying experience!

Wow, what a great experience at Neil Huffman!! Deontae Bailey was very responsive, he truly listened to what I wanted, he was professional and not pushy, he truly has a "get-it-done" attitude. There were no gimmicks at Neil Huffman, they were true to their word! Folks at Neil Huffman were a pleasure to do business with. Deontae and his Sales Manager, Jay, were great! I'm recommending them to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Laurie, for the wonderful review! We sincerely appreciate the feedback!

After 3 months still driving with a temporary tag

After purchasing the car we found out the Jeff co sherif needed to inspect the car for title transfer granting permenant tags. The car failed inspection due to a small crack on the windshield. Calls and text to the sales mgr and our sales person have not been successful in getting the crack resolved. It's been 3 months since we purchased the car and still can only get temp tags. I will never go back to Huffman.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Car

I was on the hunt for a new car and drove a Subaru and loved it. I contacted the dealership and spoke with Chris and told him about the features that I needed in a car. Chris was able to quickly get me what I wanted and when my husband and I went to purchase the car he went over everything with us. I absolutely love my new car and am so thankful Chris and his team were able to quickly get me what I wanted in a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Kristin! We appreciate you taking the time to leave us a review and we are SO HAPPY that you love your new Subaru! :)

Great experience.

I had a great experience and love my new (used) car. My sales representative was very helpful. I have been working with Neil Huffman since 2008 and that is where I go for repairs or to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the continued business! We sincerely appreciate you choosing Neil Huffman -- drive safe!

A great experience, and a happy customer

I worked with Leilani, and she was great. Since I was out of town, she sent me a video of the used vehicle. The car was everything she said it was. She was super nice to work with and we drove home with the car that evening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent new car purchase experience

This is my second Subaru I have purchased through Neil Huffman Subaru. I have always received great service from Neil Huffman Subaru and will continue to do business with them. Christopher, my sales rep was a pleasure to work with as was all the staff that I interacted with over the period of two days. No hard sell, just a willingness to work with me, answer any questions I had and meet my budget while getting me into the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great feedback, Mark! We really appreciate it!

Tyler was great. Smooth and easy purchase

Smooth and easy purchase. Tyler was great to work with. Highly recommend. Great experience From professional crew. Will buy from them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Doug!

Great experience!

I had the best experience buying a new Jetta here! They made the process so easy, and I dealt with very nice and helpful employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, Meredith!

If you need a new car, go see Earl, Joe or Jay!

This is my fourth car from this dealer! I just keep going back. Always a good experience. The process was seamless and everyone is patient and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Awesome, Alicia! We really appreciate your repeat patronage. Thanks so much for leaving us 5 stars. :)