Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

Everything was very smooth, quick and easy. Everyone was very helpful and made sure I was happy with my decision and made it all work for me!

These guys were great to us. I especially appreciate the fact that it was no pressure salesmanship. Casey and Nate treated us with respect and helped us get the best deal we could get.

WARNING: incompetent and they don't care! About two months ago I bought a new truck from this dealer. Easiest sale ever for them - I had researched them online, knew what I wanted, didn't haggle on the price, just picked it out and bought it. I should have looked at these reviews first and saw how they treat their customers (they don't even address the Yelp comments). I decided to finance it, so they gave me a sheet with loan rates on it and had me select my terms (months/ amount down). The sales person went away and got the paperwork started. When I got into closing, the finance manager had changed (increased) the rate and didn't point it out. The crazy thing is that he increased the number of months from what I requested, which increased the rate. This didn't even benefit the dealer, it just screwed me over! When I noticed it (after signing the papers), I asked him to change it and he said it would be too much effort to redo the paperwork (and save me $800). I tried to reach the GM, but he wouldn't respond to VM or email.

WARNING: incompetent and they don't care! About two months ago I bought a new truck from this dealer. Easiest sale ever for them - I had researched them online, knew what I wanted, didn't haggle on the price, just picked it out and bought it. I should have looked at these reviews first and saw how they treat their customers (they don't even address the Yelp comments). I decided to finance it, so they gave me a sheet with loan rates on it and had me select my terms (months/ amount down). The sales person went away and got the paperwork started. When I got into closing, the finance manager had changed (increased) the rate and didn't point it out. The crazy thing is that he increased the number of months from what I requested, which increased the rate. This didn't even benefit the dealer, it just screwed me over! When I noticed it (after signing the papers), I asked him to change it and he said it would be too much effort to redo the paperwork (and save me $800). I tried to reach the GM, but he wouldn't respond to VM or email.

Made me feel as though they worked hard to get me numbers, and I HAD to make a purchase. Made me extremelyuncomfortable borderline harassment. I will never step foot into a dealership again without a man being present. Completely tried to take advantage of the fact that I was a female

I am always happy with the service I get when I bring my car in. .

Over all stellar experience. Jonathan was a great help in all ways. And except for the cost of vehicles in general (which everybody charges) I will definitely shop at Lithia again. Thanks for a seamless and fun experience.

exceptional service. extreamally happy with my visit

I will be back for the repair because my part is on back order. I want to thank Linda Kanally, your Service Advisor. She was very knowledgeable in explaining my repairs and what to expect.

The best part of purchasing our new Jeep experience was making a deal with Christina Collins. She was honest, very informative and expedited our purchase. We highly recommend her and will tell all our friends and family.