Reviews
Horrible customer service.
Horrible customer service. Made my wife cry,and in top of that she had to miss work because she could not register her vehicle. Don't buy from them. The G.M is very aggressive towards anyone who questions how their registration prosses work from another state.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Brad, your experience is important to us. According to our records, the registration delays were due to not following the specific instructions provided by our finance department for out-of-state vehicle registration. Once those directions were followed, the registration process was completed without issue. We also offered to take the vehicle back if you were unhappy with the purchase, but that option was declined. We want to clarify that the situation described regarding your wife’s experience at the dealership does not match what was observed by our team. We remain committed to open communication and encourage you to contact us directly to discuss this further. Thank you, Jennifer Hawk - Sales Manager - 509-321-7300
Yuriy in your service department is the greatest.
Yuriy in your service department is the greatest. he cares about his customer's and goes well beyond for them. It was going to be longer than they thought so he offered us a loner so we could do things.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Yuriy and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! We're delighted to hear that he went above and beyond to ensure your visit was smooth. We appreciate your feedback, and we're here whenever you need us!
I bought my first financed car here.
I bought my first financed car here. Daniel and Alan worked with my family and I so well. They made it so easy for us and truly cared about their help and service for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ashlynn, we're delighted to hear that Daniel and Alan made your first car financing experience smooth at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane. Thank you for choosing us!
Very helpful and knowledgeable throughout the whole
Very helpful and knowledgeable throughout the whole process of which I had gone through with my truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Craig, we're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane was helpful and knowledgeable during your truck process. Thank you for sharing your experience!
Was told it would take 4 - 5 hours and it did.
Was told it would take 4 - 5 hours and it did. Kept me informed of work.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this positive rating. As always, your business is greatly appreciated, and we hope to have you back at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane for your next due service.
We had some confusion on where my new Grand Cherokee
We had some confusion on where my new Grand Cherokee Limited was supposed to be treated at but we resolved the situation. I wish something would have been offered for all the confusion and time I spent getting the situation satisfied and the run around about where to get my Grand Cherokee taken care.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tsosie and Kathy, thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane. We apologize for any confusion and appreciate your patience in resolving the situation. Your feedback is valuable to us as we strive to improve our services!
Kept us informed of each step, quick service and
Kept us informed of each step, quick service and professional attitude. Yurey was a great representative of the company!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Yurey provided you with excellent service at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane. Thanks for sharing your experience!
My wife and I were extremely happy with the team at
My wife and I were extremely happy with the team at Lithia. We're we're treated professionally from the start to the end of the vehicle purchasing experience. Special thank you for Deshawn Dixon who went above and beyond our expectations. I've purchased dozens of vehicles in my life and this was the best team I've ever had the pleasure to have
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! We're delighted to hear that Deshawn Dixon and the team exceeded your expectations. Enjoy every moment in your new vehicle, and we look forward to serving you again in the future!
They are very helpful and will ensure you are satisfied
They are very helpful and will ensure you are satisfied with your purchase and have no questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Please let us know how we can serve you in the future!
based on my last purchses i would good service did not
based on my last purchses i would good service did not waist my time love the care
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this review. We are happy to hear of your satisfaction. We hope to have you back soon!