Reviews
Dont buy from them if you expect good service after your
Dont buy from them if you expect good service after your purchase. Service, parts and operators dont answer, but sales and finance do. Cant get phone calls or texts from their service department and quotes dont include labor any longer. Go anywhere else but Lithia
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's concerning to hear about your experience with our service department. We strive for excellent post-purchase support, and it seems we've fallen short here. Please reach out directly so we can address these issues and assist you further. Thank you, Jordan Groff - Service Manager - 509-321-7318
The service department is fantastic.
The service department is fantastic. I really feel heard if I have any concerns. They are also super fast when fixing any issues.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our service department at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane has been attentive and efficient for you. Thank you for sharing your experience!
I had an easy time getting a new vehicle.
I had an easy time getting a new vehicle. Staff was pleasant and friendly. Hit a gong
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Please let us know how we can serve you in the future at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane!
very pleased with Nick and George.
very pleased with Nick and George. They were very kind and professional and helped us get our old car traded in for a new car. We are very happy with our new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Nick and George provided such kind and professional service at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane. We're delighted you're happy with your new car! Enjoy the ride!
Friendly, clean, comfortable.
Friendly, clean, comfortable...service visit. Friendly, clean, Friendly, clean, comfortable...service visit. Friendly, clean, comfortable...service visit. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the friendly and clean atmosphere at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! We're delighted to know your service visit was comfortable. We appreciate your feedback and look forward to serving you again!
They were very helpful, and they got everything done in a
They were very helpful, and they got everything done in a timely matter. They had even said it would be about noon when they got done, but they got done sooner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charlie, we're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane exceeded your expectations with their efficiency. Thank you for sharing your experience!
Great customer service and sales team.
Great customer service and sales team. Bought a used vehicle that had a few undisclosed issues/damages.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Bryce, thank you for your feedback. We're glad to hear our team provided great customer service at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane. We apologize for any issues with the vehicle and encourage you to reach out so we can address them promptly!
Fabulous service.
Fabulous service. I enjoyed the professionalism and the knowledge about everything. Thanks for the great hospitality and service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you enjoyed the professionalism and hospitality at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! Thank you for your kind words, and we look forward to serving you again in the future.
Fast, friendly, professional service department that
Fast, friendly, professional service department that keeps you informed all along the way and who provides a great inventory of future needs to be addressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the efficiency and professionalism of our service department at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! We're glad to hear that you appreciated being kept informed throughout your visit. We look forward to assisting with any future needs!
We brought our Ram 2500 in for mechanical work.
We brought our Ram 2500 in for mechanical work. Brian and all the staff always gives us top notch service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Lithia Chrysler Dodge Jeep Ram Fiat of Spokane with your Ram 2500! We're delighted to hear that Brian and the team provided top-notch service. We look forward to assisting you again in the future!