Reviews
Professsional, friendly, available for questions, easy
Professsional, friendly, available for questions, easy scheduling, clean waiting area, need more snacks, coffee was out
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We're glad to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane provided a professional and friendly experience. We'll make sure to address the coffee situation and consider adding more snacks in the waiting area. Your input is appreciated!
Service was excellent and the advisor was very helpful,
Service was excellent and the advisor was very helpful, the nice thing is that my car was ready in less than 2 hours. Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jorge, we're delighted to hear about your excellent service experience at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! It's great that we could get your car ready so quickly. Thanks for sharing!
Best service always takes good care of me appreciate you
Best service always takes good care of me appreciate you guys worth the drive up north
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback! We love hearing about your positive experience and hope to see you again for your next due service!
Good customer service, and friendly personnel.
Good customer service, and friendly personnel. Service was honest and complete, and professional by all employees.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Edwin, we're delighted to hear you had a positive experience with our team at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane. Thank you for your kind words!
worked to get my recall done in record time after getting
worked to get my recall done in record time after getting breakfast it was done soon
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for stopping by to leave Lithia Chrysler Dodge Jeep Ram Fiat of Spokane a wonderful review! We were happy to have provided you with excellent and efficient service. Come see us again soon!
This is the best Dealership that has ever taken care of
This is the best Dealership that has ever taken care of me, hands down! They really know how to do customer service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had such a positive experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! Our team is dedicated to providing top-notch customer service, and your feedback means the world. Thank you for choosing us!
One of the best car buying experiences I have ever had .
One of the best car buying experiences I have ever had . I would recommend them to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this positive rating. We are happy to have provided you with one of the best car buying experiences you've ever had! Thank you for the recommendation and we'll see you again soon!
Chris, Josh, and James were great to work with they were
Chris, Josh, and James were great to work with they were very precise and answered all questions I had. When I walked in everyone I talked to was nice and courteous.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! We're delighted to hear that Chris, Josh, and James provided precise answers and courteous service. We appreciate your feedback!
Bobby Boatsman was a helpful sales representative and
Bobby Boatsman was a helpful sales representative and Amber Dow provided great closing service. I would recommend Lithia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! We're delighted to hear that Bobby and Amber provided such helpful service. We appreciate your support and look forward to assisting you again in the future!
Came in for a transmission shifting concern and was told
Came in for a transmission shifting concern and was told by the Customer Service rep there was not Software update available to help. Reading online found others with a simular issue and an update resolved. I decided to proceed having a Tech review and sure enough located a PCM update to fix erratic shifting. The update made a big difference. Not clear why Customer Service could not see available updates but regardless was treated extremely well during and after my visit. Also, recieved a free Uber drive home while the vehicle would wait for the Tech. Thanks for the friendly and welcoming service.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! We're glad to hear that the PCM update resolved the issue and that our team provided friendly service, including a complimentary Uber ride. We appreciate your patience and understanding, and we're here if you need anything else in the future!