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Gervais Volkswagen

(509 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:30pm Closed
Sunday Closed Closed
New (866) 428-1557 (866) 428-1557
Used (888) 324-0945 (888) 324-0945
Service (866) 428-3299 (866) 428-3299

Reviews

(509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gervais Volkswagen from DealerRater.

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Clear communication.

Clear communication. Professional and friendly staff. Prompt service and respectful of my time. Clean and comfortable waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been coming to Gervais for many years and they

I have been coming to Gervais for many years and they just get better and better. thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We had an easy and no pressure experience buying a new

We had an easy and no pressure experience buying a new car. Highly recommend Gervais!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

easy to work with very satisfied.

easy to work with very satisfied. everyone and everything was perfect with no complaints. A1 service...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The place was clean and welcoming.

The place was clean and welcoming. The staff was friendly and helpful. Kevin was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service Center is good.

Service Center is good. Staff are good. But spares for vehicles need to be kept in the store which reduce service time and fast pickup. Providing two way ride is appreciated. As good gesture cleaning car before delivery is more wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were fast, very friendly and professional.

They were fast, very friendly and professional. Very happy to service my car there. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gervais is always very thorough and they fix anything for

Gervais is always very thorough and they fix anything for free (except parts) if something happens related to any work they do. The service team doesn't pressure you to do unnecessary work. If it's something that can wait they give you the option without argument. Great location but more customer parking would be nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The best service and employees ive ever experienced at a

The best service and employees ive ever experienced at a dealership. Always does everything I need done to my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales was great to deal with thanks Kevin and the sales

Sales was great to deal with thanks Kevin and the sales manager I would recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.