Reviews
RWS
Excellent all around transaction. No pressure during negotiation of price. Orientation complete. Follow up phone call to ensure all was well and all questions answered. Friendly staff. Sales manager no nonsense.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hundai tucson
Great friendly people, I will definetly recommend this delership to my friends.They worked with me about getting best possible price. Also Sergo was very proffessional and helpfull.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my car
Sarge was very friendly and knowledgeable and by no means pushy. I love the new car and would come back in the future. The location is perfect for me so I plan to come back for oil changes and other types of service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Deal OK
Internet buy - but tried to change terms of the deal on arrival. Had to threaten to leave to get deal honored,but went smoothly after that. All in all a bump in the road , able to get the original deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It was a normal car sale
Went well l, just paid way more than I expected. Better luck next time I guess, most places give minimum 500 for trade ins not 300.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
First Dealership car purchase.
Great service and professional/ friendly staff, great first time experince for me, i hope to do more buisness in the future with the dealership when purchasing cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great place
nice people, good customer service, after we went to a different Hyundai dealer and left because they were rude and unprofessional... good thing we found Grossinger... our salesman Carlos Perez was really helpful. good job, happy with my new SUV. thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
The Grossinger Palatine team took great care of us. I appreciated their patience walking me through the entire process. Super friendly staff. Very knowledgeable and NOT pushy at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Larry' review
Great place to buy a car. Steve Kim was great to work with and I would recommend him to other buyers. Service hours are very long and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer Service
My salesperson Sarge, was very knowledgable, friendly and tech-savvy about the car that I was looking for that it made my car purchasing experience a lot smoother than most dealerships that I visited in the past. He even went above and beyond to call me back to see if I still liked the purchase that I've made. I would highly recommend Sarge as the go to salesperson to purchase your next car today!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car