Skip to main content

Hyundai of Palatine

(559 reviews)
Visit Hyundai of Palatine
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (847) 380-1495 (847) 380-1495
Used (847) 380-1756 (847) 380-1756
Service (847) 592-0624 (847) 592-0624

Reviews

(559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Palatine from DealerRater.

Want to share your experience with this dealership?

Write a review

RWS

Excellent all around transaction. No pressure during negotiation of price. Orientation complete. Follow up phone call to ensure all was well and all questions answered. Friendly staff. Sales manager no nonsense.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hundai tucson

Great friendly people, I will definetly recommend this delership to my friends.They worked with me about getting best possible price. Also Sergo was very proffessional and helpfull.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my car

Sarge was very friendly and knowledgeable and by no means pushy. I love the new car and would come back in the future. The location is perfect for me so I plan to come back for oil changes and other types of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Deal OK

Internet buy - but tried to change terms of the deal on arrival. Had to threaten to leave to get deal honored,but went smoothly after that. All in all a bump in the road , able to get the original deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a normal car sale

Went well l, just paid way more than I expected. Better luck next time I guess, most places give minimum 500 for trade ins not 300.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Dealership car purchase.

Great service and professional/ friendly staff, great first time experince for me, i hope to do more buisness in the future with the dealership when purchasing cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great place

nice people, good customer service, after we went to a different Hyundai dealer and left because they were rude and unprofessional... good thing we found Grossinger... our salesman Carlos Perez was really helpful. good job, happy with my new SUV. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

The Grossinger Palatine team took great care of us. I appreciated their patience walking me through the entire process. Super friendly staff. Very knowledgeable and NOT pushy at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Larry' review

Great place to buy a car. Steve Kim was great to work with and I would recommend him to other buyers. Service hours are very long and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service

My salesperson Sarge, was very knowledgable, friendly and tech-savvy about the car that I was looking for that it made my car purchasing experience a lot smoother than most dealerships that I visited in the past. He even went above and beyond to call me back to see if I still liked the purchase that I've made. I would highly recommend Sarge as the go to salesperson to purchase your next car today!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.