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Sames Bastrop Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (345 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent dealer!!

JR is amazing! Matt and Larry with the management team are very knowledgeable. We purchased our first car here and came back for a second one. They are the only dealer we want to work with. They are hardworking, fair, and transparent. They have great communication with the client. I tell everyone to go to Bastrop. Worth the 5 hour drive from our house to this dealership for the excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service!

We purchased a Ram 1500 EcoDiesel from Ronnie McCullough on 03/31/18 and I can’t say enough how easy it was to work with him. We’d hadn’t planned to purchase that day but because of the work Ronnie put into making us an incredible deal, we were able to drive away in our new pickup. I appreciate honesty & an upfront attitude and I can definitely say Ronnie embodies that & will not waste your time. We will be repeat customers for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ronnie did a great job. Nice change of pace with a car deale

Ronnie did a great job and was very honest. The price was fair and limited negotiation. The finance department was easy and worked hard to get us the best rates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great People

Sams sales person Rocky was one of the best sale people I have ever worked with. The salesman Rocky and Larry Chabert made myself and my family feel comfortable and at home. They stayed late and went the extra mile to help us. Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Can’t explain how easy it is to buy from Sames. Our salesman Wade made it so easy to buy our new truck. No hassle awesome managers to appraise your vehicle, great website to select your new vehicle and great delivery of our new Ram 1500 Laramie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

SUV to our first minivan

We made a big move from an SUV to a minivan for our baseball and wheelchair family. JR made the buying process painless, we explained our needs and budget and JR delivered. Very happy about our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Satisfied

Let's face it. Buying a new vehicle can be frustrating. However, at Sames in Bastrop, I didn't feel that way at all. My salesman, Ronnie, met me at the door with a smile and a handshake. From that point, I felt very comfortable. He simply asked what I was interested in. I specifically told him what I was looking for in great detail. He gave me a couple of options right off the bat. I knew at that point this was my guy. We ended up making a deal, and it was by far the easiest car buying experience I have ever had. I would recommend this dealership to anyone looking for a new vehicle, and don't forget to ask for Ronnie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Ram Trucks

In a nutshell....I wanted a truck and Ronnie went the extra mile to ensure I left the dealership with a truck. I never felt pressured or intimated. I’m glad to be part of the Sames Dodge family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2018 Jeep Wrangler JL

I stopped by just on a whim on the way home hoping to see if had the new JL which had several. Met with Rocky who was very knowledgeable. Test drove the vehicle and left with a new one on order which came in four to five weeks later Excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Experience ever

I went to Sames on recommendation of a friend. She and I traded in my two vehicles and we each was able to work a deal for each of us to drive out in a new vehicle each. No hassles. I enjoyed working with Charles, Gary, Matt, Larry the finance officer and I also met Shannon. Everyone was so polite and accommodating. My experience with all of these guys was the best I have ever had. They are genuinely interested in helping their customers. Thank you to all from me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.