Reviews
Write a reviewScoggin-Dickey Subaru Dealership
I have been pleased with Scoggin-Dickey since we bought our Outback five years again. i am always treated respectfully and they have particularly kind and understanding since widowhood has thrown me into the full responsibility for maintaining my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Gail! We're so glad to hear that you've had a positive experience with us over the past five years. Our team is here to support you and provide excellent service every step of the way. Drive safely, and we'll see you next time at Scoggin-Dickey Subaru!
It was just fine
Fine pleasant experience, if it seemed to take a bit longer than I had wished.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your patience during your recent visit, Earl. We hope to provide you with a 5-star visit next time.
Smooth process
Great experience overall. The only reason for the 4 stars on customer service was the delivery of my car ended up being later then we set up. Very friendly and easy to talk too.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! We appreciate your patience while waiting for your vehicle! We look forward to seeing you next time, Shannon! -Scoggin-Dickey Subaru
Owner/Driver
Some delay in buying process due to recall and wait for parts. Not the fault of dealership. The service department at this dealer is OUTSTANDING. I traded a Mercedes for the Outback and am very happy with my decision.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
22 Forester Wilderness
The folks at Scoggin-Dickey went out of their way to insure us the best deal possible. 3rd Subu Lease from them for that very reason!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great Service
I purchased my Subaru totally online and it couldn?t been easier. When my car was ready they delivered it to my front door. I couldn?t be happier with the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello David, we really appreciate your great feedback! We hope to be of service to you again! Take care!
Excellent!
Easiest and quickest car purchase ever. Will be going back for all future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Happy
Thanks for the service that was provided. This makes us feel more secure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
2022 WRX
Was able to make a deal on the phone. Treated with courtesy and respect. I would certainly buy from this dealership again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dan, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Subaru in Lubbock
The service was fast, Courteous and good. My experience with other Subaru dealerships has been better because they take a few minutes to dust off the dashboard and vacuum the inside of the car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!